2 Infosys BPM Chat and Email Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Infosys BPM Chat and Email Support Executive Interview Experiences

1 interview found

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 27 Apr 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Selected

Round 1 - One-on-one

(1 Question)

Q1. Interview is very long process

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Ask about yourself about your family about your experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - According to Infosys, married women who have families cannot go anywhere or work in their company. Good experience from HR ,they trying best for us,but Infosys authority who selecte the candidate, their mentality is very low

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 24 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(6 Questions)

Q1. Tell me a little about yourself

Add your answer

Q2. What are your strengths and weaknesses

Add your answer

Q3. What are your goals and aspirations in life

Add your answer

Q4. Do you think you are over qualified for this position

Add your answer

Q5. Why should we hire you?...

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Q6. Why did you choose this career?.

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Interview Preparation Tips

Interview preparation tips for other job seekers - The rules for finding a new job during the Corona virus pandemic are completely different from what they were a year ago, when the share of opportunities outnumbered the share of people looking for work, and going through a completely virtual hiring process was far from the norm.

Chat and Email Support Executive Interview Questions & Answers

Genpact

Anonymous

posted on 27 Feb 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. How to know about the interview?

Add your answer

Q2. How I can join the interview if Genpact?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 30 Mar 2022

Round 1 - HR

(4 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. What is your family background?

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. Tell me about yourself.

Add your answer

Round 2 - HR

(3 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. Share details of your previous job.

Add your answer

Round 3 - HR

(2 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. What is your family background?

Add your answer

Round 4 - HR

(2 Questions)

Q1. What are your strengths and weaknesses?

Add your answer

Q2. Why are you looking for a change?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve good communication skills and knowledge

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Kaashish Bhatt

posted on 30 Jan 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Go through your profile

Ans. He confident and speak clearly and slowly. The person taking the interview is just checking your communication.

Answered by Kaashish Bhatt

Add your answer

Q2. How much was your last drawn salary and how much are you expecting.

Ans. Tell them exactly how much was your last salary, why did you quit and how much you are expecting now. If you agree to the minimum package then you might miss out on getting the best package. Don't be afraid to ask what's the maximum package they are offering. Always know your worth.

Answered by Kaashish Bhatt

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pro Tip : Ask a question. Nobody asks a question to the Interviewer. In my Interview final round, I just did one thing that blew up my chances of getting selected by 70%. When the interviewer is done from their end and asked me if there was anything else I needed to add or ask from my end. I said yes and just him something about the process. In the whole interview his voice sounded like bored but when I asked him he got a little exited because he was not prepared for it. Go and and try this too. I hope that will. Help you as well.

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 26 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. CPA means chat assessment

Add your answer

Q2. Versant round e-mail writing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily

Chat and Email Support Executive Interview Questions & Answers

Genpact

Anonymous

posted on 7 Feb 2025

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell about your self?

Ans.

I am a dedicated and experienced customer support professional with a strong background in chat and email support.

Over 5 years of experience in providing excellent customer service through chat and email support
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and problem-solving
Strong communication skills and ability to work effectiv

Answered by AI

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Q2. Any aptitude type questions?

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Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Jan 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Was it your fault?

Add your answer

Q2. Why have you joined tech Mahindra?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join Tech Mahindra as they are not good with their own policies

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given acti vity

Round 2 - Assignment

Interview Preparation Tips

Topics to prepare for Tech Mahindra Chat and Email Support Executive interview:

Sales Coordination
Direct Sales

Interview preparation tips for other job seekers - Looking for a new job.
Don't tack the one with the highest salary best perks or fanciest title.

Chat and Email Support Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Mar 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about your self?

Ans. Hello mam/sir Thank you for giving me this opportunity to introduce myself my name is sireesha. Iam from allure in nandyal district. I have done my completed graduation in BSC(static) at Rayalaseema university,Nandikotkur. Then i completed my computer typing in english 30 to 40WPM. I belong to a middle-class family,my family we are 4 members including me. My father is a farmer and my mother is a housewife. My hobbi...

Answered Anonymously

Add your answer

Q2. Why should i hire you?

Add your answer

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Chat and Email Support Executive interview?

Infosys BPM interview process usually has 2 rounds. The most common rounds in the Infosys BPM interview process are One-on-one Round.

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