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Infosys BPM Chat and Email Support Executive Interview Questions and Answers

Updated 27 Apr 2024

Infosys BPM Chat and Email Support Executive Interview Experiences

1 interview found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 27 Apr 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Interview is very long process
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask about yourself about your family about your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - According to Infosys, married women who have families cannot go anywhere or work in their company. Good experience from HR ,they trying best for us,but Infosys authority who selecte the candidate, their mentality is very low

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given acti vity

Round 2 - Assignment 

Interview Preparation Tips

Topics to prepare for Tech Mahindra Chat and Email Support Executive interview:
  • Sales Coordination
  • Direct Sales
Interview preparation tips for other job seekers - Looking for a new job.
Don't tack the one with the highest salary best perks or fanciest title.

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. CPA means chat assessment
    • Add your answer
  • Q2. Versant round e-mail writing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily

Chat and Email Support Executive Interview Questions & Answers

HCLTech user image kowsalya s

posted on 24 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Ratios and proportion, numbers, profit and loss, percentage

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Spot topic speech
    • Add your answer
Round 3 - Assignment 

Social media, education

Chat and Email Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What are your goal
    • Add your answer
  • Q3. What are your strength
    • Add your answer
Round 2 - Aptitude Test 

Reasoning English grammar

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Jan 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Was it your fault?
    • Add your answer
  • Q2. Why have you joined tech Mahindra?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join Tech Mahindra as they are not good with their own policies

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Kaashish Bhatt

posted on 30 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Go through your profile
  • Ans. He confident and speak clearly and slowly. The person taking the interview is just checking your communication.
    • Answered by Kaashish Bhatt
    Add your answer
  • Q2. How much was your last drawn salary and how much are you expecting.
  • Ans. Tell them exactly how much was your last salary, why did you quit and how much you are expecting now. If you agree to the minimum package then you might miss out on getting the best package. Don't be afraid to ask what's the maximum package they are offering. Always know your worth.
    • Answered by Kaashish Bhatt
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pro Tip : Ask a question. Nobody asks a question to the Interviewer. In my Interview final round, I just did one thing that blew up my chances of getting selected by 70%. When the interviewer is done from their end and asked me if there was anything else I needed to add or ask from my end. I said yes and just him something about the process. In the whole interview his voice sounded like bored but when I asked him he got a little exited because he was not prepared for it. Go and and try this too. I hope that will. Help you as well.

Chat and Email Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 7 Feb 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self?
  • Ans. 

    I am a dedicated and experienced customer support professional with a strong background in chat and email support.

    • Over 5 years of experience in providing excellent customer service through chat and email support

    • Proficient in handling customer inquiries, resolving issues, and providing product information

    • Skilled in multitasking, time management, and problem-solving

    • Strong communication skills and ability to work effectiv

    • Answered by AI
    Add your answer
  • Q2. Any aptitude type questions?
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 30 Mar 2022

Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
Round 4 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve good communication skills and knowledge

Chat and Email Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me a little about yourself
    • Add your answer
  • Q2. What are your strengths and weaknesses
    • Add your answer
  • Q3. What are your goals and aspirations in life
    • Add your answer
  • Q4. Do you think you are over qualified for this position
    • Add your answer
  • Q5. Why should we hire you?...
    • Add your answer
  • Q6. Why did you choose this career?.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The rules for finding a new job during the Corona virus pandemic are completely different from what they were a year ago, when the share of opportunities outnumbered the share of people looking for work, and going through a completely virtual hiring process was far from the norm.
More about working at Infosys BPM

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Chat and Email Support Executive interview?
Infosys BPM interview process usually has 2 rounds. The most common rounds in the Infosys BPM interview process are One-on-one Round.

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Infosys BPM Chat and Email Support Executive Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

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5.0

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5.0

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4.0

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