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Concentrix Corporation Chat Advisor Interview Questions and Answers

Updated 10 Oct 2024

Concentrix Corporation Chat Advisor Interview Experiences

3 interviews found

Chat Advisor Interview Questions & Answers

user image sachin singh

posted on 10 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.

    • Experienced in providing customer support through chat platforms

    • Skilled in problem-solving and conflict resolution

    • Strong communication skills and ability to multitask effectively

  • Answered by AI
  • Q2. Why you want to join the organization
  • Ans. 

    I am passionate about helping others and believe in the mission of the organization.

    • Passionate about helping others

    • Believe in the organization's mission

    • Excited about the opportunity to make a positive impact

  • Answered by AI

Chat Advisor Interview Questions & Answers

user image Nilesh Kumar Sah

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Assignment 

You have been given an random topic and you have to write on them

Round 2 - Versant 

(5 Questions)

  • Q1. You have to type 2 lines as you seen in the screen
  • Q2. Fill in the blanks
  • Q3. Write an mail on random topic.
  • Ans. 

    Email discussing the benefits of remote work

    • Remote work allows for increased flexibility and work-life balance

    • Reduces commuting time and costs

    • Enables access to a wider talent pool

    • Can lead to higher productivity and employee satisfaction

    • Challenges include communication and collaboration barriers

  • Answered by AI
  • Q4. Hear and write test.
  • Q5. Hear a story and than make it in your own language
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and make sure you communication skill should be good.

Chat Advisor Interview Questions Asked at Other Companies

asked in Mphasis
Q1. What is CSAT and how it is calculated? Are you okay for 24/7 shif ... read more
Q2. Write an mail on random topic.

Chat Advisor Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2020

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your previous organization?
  • Q2. Tell me about your achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test is very straight forward, logical, communications are tested.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepared. Question will vary from GL to Leder reconciliation if you're applying for GL Process

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Amadeus what is that

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Last working experience and salary expectations
  • Q3. Willing to night shift
  • Ans. 

    Yes, I am willing to work night shifts.

    • I am comfortable working night shifts and have done so in the past.

    • I understand the importance of being available for work during non-traditional hours.

    • I am willing to adjust my schedule to accommodate night shifts as needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Chat Advisor interview?
Concentrix Corporation interview process usually has 2 rounds. The most common rounds in the Concentrix Corporation interview process are Assignment, HR and One-on-one Round.
What are the top questions asked in Concentrix Corporation Chat Advisor interview?

Some of the top questions asked at the Concentrix Corporation Chat Advisor interview -

  1. Write an mail on random top...read more
  2. You have to type 2 lines as you seen in the scr...read more
  3. Hear a story and than make it in your own langu...read more

Tell us how to improve this page.

Concentrix Corporation Chat Advisor Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Concentrix Corporation Chat Advisor Salary
based on 112 salaries
₹1.4 L/yr - ₹4.6 L/yr
22% more than the average Chat Advisor Salary in India
View more details

Concentrix Corporation Chat Advisor Reviews and Ratings

based on 35 reviews

2.9/5

Rating in categories

2.7

Skill development

2.9

Work-life balance

2.4

Salary

3.3

Job security

3.2

Company culture

2.1

Promotions

2.6

Work satisfaction

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