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Concentrix Corporation
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I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.
Experienced in providing customer support through chat platforms
Skilled in problem-solving and conflict resolution
Strong communication skills and ability to multitask effectively
I am passionate about helping others and believe in the mission of the organization.
Passionate about helping others
Believe in the organization's mission
Excited about the opportunity to make a positive impact
I applied via Walk-in and was interviewed before Jun 2023. There were 3 interview rounds.
You have been given an random topic and you have to write on them
Email discussing the benefits of remote work
Remote work allows for increased flexibility and work-life balance
Reduces commuting time and costs
Enables access to a wider talent pool
Can lead to higher productivity and employee satisfaction
Challenges include communication and collaboration barriers
I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 5 interview rounds.
Top trending discussions
The one-on-one round with the manager was insightful and engaging.
Discussed my previous experience in customer support
Answered situational questions on handling difficult customers
Received feedback on communication skills and problem-solving abilities
posted on 19 Oct 2024
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.
The question given by them are very interesting. And HR department is pretty awesome.
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.
posted on 27 Mar 2024
I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.
The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.
Providing timely and accurate responses to customer inquiries
Resolving customer complaints and issues
Offering product or service information
Maintaining a positive and professional attitude
Escalating complex issues to higher levels of support
based on 2 interviews
Interview experience
based on 34 reviews
Rating in categories
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