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Concentrix Corporation Chat Advisor Interview Questions and Answers

Updated 10 Oct 2024

Concentrix Corporation Chat Advisor Interview Experiences

3 interviews found

Chat Advisor Interview Questions & Answers

user image sachin singh

posted on 10 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.

    • Experienced in providing customer support through chat platforms

    • Skilled in problem-solving and conflict resolution

    • Strong communication skills and ability to multitask effectively

  • Answered by AI
  • Q2. Why you want to join the organization
  • Ans. 

    I am passionate about helping others and believe in the mission of the organization.

    • Passionate about helping others

    • Believe in the organization's mission

    • Excited about the opportunity to make a positive impact

  • Answered by AI

Chat Advisor Interview Questions & Answers

user image Nilesh Kumar Sah

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Assignment 

You have been given an random topic and you have to write on them

Round 2 - Versant 

(5 Questions)

  • Q1. You have to type 2 lines as you seen in the screen
  • Q2. Fill in the blanks
  • Q3. Write an mail on random topic.
  • Ans. 

    Email discussing the benefits of remote work

    • Remote work allows for increased flexibility and work-life balance

    • Reduces commuting time and costs

    • Enables access to a wider talent pool

    • Can lead to higher productivity and employee satisfaction

    • Challenges include communication and collaboration barriers

  • Answered by AI
  • Q4. Hear and write test.
  • Q5. Hear a story and than make it in your own language
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and make sure you communication skill should be good.

Chat Advisor Interview Questions Asked at Other Companies

asked in Mphasis
Q1. What is CSAT and how it is calculated? Are you okay for 24/7 shif ... read more
Q2. Write an mail on random topic.

Chat Advisor Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2020

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your previous organization?
  • Q2. Tell me about your achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Interview Questionnaire 

2 Questions

  • Q1. Y your preferred this job
  • Q2. Y only choose this company
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. My past job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work in this company .

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Non-PO?
  • Ans. 

    Non-PO refers to purchases made without a purchase order.

    • Non-PO purchases are made without a formal purchase order.

    • These purchases are typically made for urgent or small items.

    • Non-PO purchases may require additional approval or documentation.

    • Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

  • Answered by AI
  • Q2. What does FB03 stand for in SAP?
  • Ans. 

    FB03 is a transaction code in SAP used to display financial accounting documents.

    • FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

    • It allows users to search for documents based on various criteria such as document number, posting date, and company code.

    • FB03 also provides options to display document details, line items, and accounting entries.

    • It is commonly used by finance an...

  • Answered by AI
  • Q3. What are the types of Fixed Assets?
  • Ans. 

    Fixed assets can be categorized into tangible and intangible assets.

    • Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

    • Intangible assets include patents, copyrights, trademarks, and goodwill.

    • Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

    • Fixed assets are recorded on the balance sheet and are subje...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics of accounting before going for an interview also refer to other ERPs for which the position is?

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

WNS user image Abinasha Choudhury

posted on 21 Apr 2020

I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Only questions related to their profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go interview with full preparation

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. Do you believe in Team Work or Individual work.
  • Q3. Tell me about previous experience & unforgettable movement in previous company .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Chat Advisor interview?
Concentrix Corporation interview process usually has 2 rounds. The most common rounds in the Concentrix Corporation interview process are Assignment, HR and One-on-one Round.
What are the top questions asked in Concentrix Corporation Chat Advisor interview?

Some of the top questions asked at the Concentrix Corporation Chat Advisor interview -

  1. Write an mail on random top...read more
  2. You have to type 2 lines as you seen in the scr...read more
  3. Hear a story and than make it in your own langu...read more

Tell us how to improve this page.

Concentrix Corporation Chat Advisor Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Concentrix Corporation Chat Advisor Salary
based on 113 salaries
₹1.4 L/yr - ₹4.6 L/yr
21% more than the average Chat Advisor Salary in India
View more details

Concentrix Corporation Chat Advisor Reviews and Ratings

based on 35 reviews

2.9/5

Rating in categories

2.7

Skill development

2.9

Work-life balance

2.4

Salary

3.3

Job security

3.2

Company culture

2.1

Promotions

2.6

Work satisfaction

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