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Concentrix Corporation
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Concentrix Corporation Chat Advisor Interview Questions and Answers
Concentrix Corporation Chat Advisor Interview Experiences
3 interviews found
sachin singh
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.
Experienced in providing customer support through chat platforms
Skilled in problem-solving and conflict resolution
Strong communication skills and ability to multitask effectively
- Q2. Why you want to join the organization
- Ans.
I am passionate about helping others and believe in the mission of the organization.
Passionate about helping others
Believe in the organization's mission
Excited about the opportunity to make a positive impact
Nilesh Kumar Sah
Selected
I applied via Walk-in and was interviewed before Jun 2023. There were 3 interview rounds.
You have been given an random topic and you have to write on them
(5 Questions)
- Q1. You have to type 2 lines as you seen in the screen
- Q2. Fill in the blanks
- Q3. Write an mail on random topic.
- Ans.
Email discussing the benefits of remote work
Remote work allows for increased flexibility and work-life balance
Reduces commuting time and costs
Enables access to a wider talent pool
Can lead to higher productivity and employee satisfaction
Challenges include communication and collaboration barriers
- Q4. Hear and write test.
- Q5. Hear a story and than make it in your own language
(2 Questions)
- Q1. Introduce yourself
- Q2. Why do you want this job
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me something about your previous organization?
- Q2. Tell me about your achievements
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. What was your experience during the one-on-one round with the manager?
- Ans.
The one-on-one round with the manager was insightful and engaging.
Discussed my previous experience in customer support
Answered situational questions on handling difficult customers
Received feedback on communication skills and problem-solving abilities
- Q2. Basically check communication
Chat Support Executive Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 19 Oct 2024
(2 Questions)
- Q1. About previous company
- Q2. How much package that I am expecting
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
- Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
(2 Questions)
- Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
- Q2. Asked how much comfortable can I be doing this job offered.
Interview Preparation Tips
Chat Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 21 Feb 2025
Selected
I was interviewed in Aug 2024.
(2 Questions)
- Q1. General ai based questions like tell me something about yourself
- Q2. Last place you have visted memorable moments
- Ans.
I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.
Visited the Grand Canyon
Witnessed a breathtaking sunrise
Enjoyed the vastness of the canyon
I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.
(2 Questions)
- Q1. First round was assesment
- Q2. Communication (chat)
The question given by them are very interesting. And HR department is pretty awesome.
(1 Question)
- Q1. Waiting for operational round
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction work experience
(4 Questions)
- Q1. How I will manage my job and study.
- Q2. Why I left my previous organization?
- Q3. What are my hobbies?
- Q4. When I Travelled last time?
Chat Support Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 27 Mar 2024
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Previous experience related
- Q2. What was the roll
- Ans.
The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.
Providing timely and accurate responses to customer inquiries
Resolving customer complaints and issues
Offering product or service information
Maintaining a positive and professional attitude
Escalating complex issues to higher levels of support
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. About experience and confidence
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Chat Advisor Interview Process
based on 2 interviews
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Concentrix Corporation Chat Advisor Reviews and Ratings
based on 34 reviews
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