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Mphasis
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I applied via Referral and was interviewed before Jul 2020. There were 5 interview rounds.
CSAT is a customer satisfaction metric used to measure how happy customers are with a product or service.
CSAT is calculated by asking customers to rate their satisfaction on a scale of 1-5 or 1-10.
To calculate CSAT, divide the number of satisfied customers by the total number of customers surveyed and multiply by 100.
I am okay for 24/7 shift and will make customers happy by actively listening to their concerns, providi...
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I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.
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