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Firstsource Solutions Customer Care Executive Interview Questions and Answers
Firstsource Solutions Customer Care Executive Interview Experiences
4 interviews found
Interview Questionnaire
2 Questions
- Q1. What debit card ,long cvv number
- Ans.
The CVV number on a debit card is a 3-digit security code located on the back of the card.
CVV stands for Card Verification Value
It is used as an additional security measure for online transactions
The CVV number is not embossed on the card and is different from the card's PIN
It is usually located on the back of the card, to the right of the signature panel
The CVV number for most debit cards is 3 digits long
- Q2. Banking services
Interview Preparation Tips
P.Shyamsai Sagar
(1 Question)
- Q1. About your self
Selected
I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.
The basic level of aptitudes
(2 Questions)
- Q1. They only expected the clear conversion
- Q2. Tell about yourself
- Ans.
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for providing exceptional customer service.
I am fluent in multiple langua...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction & work experience
Interview Preparation Tips
Firstsource Solutions interview questions for designations
Customer Care Executive Jobs at Firstsource Solutions
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Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for outstanding customer service
- Q2. Why the gap. Is huge?
- Ans.
The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.
Market demand for the specific skill set may be low
Economic conditions may have led to downsizing or hiring freezes
Company restructuring or mergers could have affected hiring
Personal reasons such as health issues or family commitments
- Q3. Where does your husband work
- Ans.
My husband works as a software engineer at a tech company in the city.
My husband is a software engineer
He works at a tech company
His workplace is located in the city
- Q4. When would you join?
- Ans.
I am available to join immediately.
I can start as soon as possible.
I am ready to join within a week's notice.
I am flexible with the joining date and can accommodate as per the company's requirement.
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Omega Healthcare
X.Maria sofiya
posted on 14 Jul 2024
(2 Questions)
- Q1. Communication skills
- Q2. General questions abt customer handling
(2 Questions)
- Q1. General questions
- Q2. Abt customer service
Rrrbaahubali
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Tell me about your previous company experience?
(2 Questions)
- Q1. Self introduction
- Q2. Technical round
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Jul 2023. There were 4 interview rounds.
(1 Question)
- Q1. General Communication Check
(1 Question)
- Q1. Communication Test and Case Study
(1 Question)
- Q1. The ops team will check you confidence and communication
Interview Preparation Tips
(6 Questions)
- Q1. Walk me through your resume
- Q2. Why should we hire you?
- Q3. What can you bring to the company?
- Q4. What is your weaknesses?
- Q5. What are your great strengths?
- Q6. Are you flexible with shifts?
(1 Question)
- Q1. Where do you see your self in the next 5 years ?
Interview Preparation Tips
- Reasearch the companies and
- Prepare set of questions
- Conduct yourself a mock intervie
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Firstsource Solutions Customer Care Executive Interview Process
based on 3 interviews
Interview experience
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Firstsource Solutions Customer Care Executive Reviews and Ratings
based on 102 reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.5 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.2k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
952
salaries
| ₹1 L/yr - ₹5.6 L/yr |
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