Teleperformance Voice Coach Interview Questions and Answers

Q1. What have you done since completing your graduation?
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Q2. Nothing he didn't asked anything because this interview is just a formality to him
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Q1. What was your qualification?
Ans. 
I have a Bachelor's degree in Business Administration with a specialization in Marketing.
• Bachelor's degree in Business Administration

• Specialization in Marketing
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Q2. Where do you see yourself in five years?
Ans. 
In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.
• Continuing to excel in my role as a Voice Process Executive

• Taking on more responsibilities and leadership roles within the company

• Implementing new technologies and strategies to streamline processes

• Mentoring and training new team members

• Contributing to the
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Credit cards write a summary

Q1. Data interpretation
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Q2. English Passage question
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Q3. What is mean by ROM
Ans. 
ROM stands for Read-Only Memory, a type of non-volatile memory that is used in computers and other electronic devices.
• ROM is a type of memory that retains data even when the power is turned off.

• It is used to store firmware and software programs that are essential for the device to function.

• Examples of ROM include BIOS in computers and firmware in smartphones.

• ROM is different from RAM (Random Access Memory) which is vol
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Q1. Why should I hire you
Ans. 
I am a dedicated and experienced customer care executive with excellent communication skills and a strong commitment to providing top-notch service.
• I have a proven track record of resolving customer issues efficiently and effectively

• I am highly organized and detail-oriented, ensuring no customer concern goes unanswered

• I am a team player and can work well under pressure

• I am constantly seeking ways to improve and enhance...read more
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Q2. Tell me about sagility company
Ans. 
Sagility is a customer care company known for providing non-voice support services to various industries.
• Sagility offers customer care services such as email support, chat support, and social media management.

• The company focuses on providing efficient and personalized customer service to enhance customer satisfaction.

• Sagility has a team of trained professionals who handle customer queries and concerns effectively.

• They ...read more
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Q1. Tell me about your self
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Q2. Hobbies , project explanation
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Typing , computer knowledge

Q1. Why should hire you
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Q2. How to manage stress
Ans. 
Managing stress involves practicing self-care, setting boundaries, seeking support, and engaging in relaxation techniques.
• Practice self-care by getting enough sleep, eating well, and exercising regularly.

• Set boundaries by learning to say no, prioritizing tasks, and taking breaks when needed.

• Seek support from friends, family, or a therapist to talk about your feelings and get advice.

• Engage in relaxation techniques such ...read more
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Q1. Paragraph writing
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Q2. Versant test grammer
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Q1. Tell me something about yourself
Ans. 
I am a dedicated and customer-focused individual with excellent communication skills.
• Graduated with a degree in Communication Studies

• Worked as a customer service representative for 2 years

• Proficient in handling customer inquiries and resolving issues efficiently
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Q2. Why you want this job
Ans. 
I am passionate about providing excellent customer service and enjoy helping others.
• I have strong communication skills and enjoy interacting with people.

• I am a problem solver and enjoy finding solutions to customer issues.

• I am detail-oriented and strive to provide the best possible service to customers.

• I have previous experience in customer service roles and enjoy the challenges it brings.
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Q1. Self Introduction
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Q2. Who is your role model and why ?
Ans. 
My role model is my mother because of her resilience, compassion, and work ethic.
• My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

• She is also the most compassionate person I know, always putting others' needs before her own.

• Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
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Grammar and Personality Development

Q1. Self Introduction
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Q2. What is favourite destination ?
Ans. 
My favourite destination is the serene beaches of Maldives.
• Maldives is known for its crystal clear waters and white sandy beaches

• The overwater bungalows in Maldives offer a luxurious and relaxing experience

• Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
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Q1. What's that in your hand?
Ans. 
It's a pen.
• It's a black pen with a silver clip.

• I use it for taking notes during interviews.

• It has a comfortable grip for writing.
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Q1. Chatting with AI
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Mathematics and Comprehension

Q1. Hello! How do you do?
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Q2. How good are you in your workspace?
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Q1. Can you mail us your documents for verification?
Ans. 
Yes, I can mail my documents for verification.
• I am able to mail my documents for verification.

• I will ensure all necessary documents are included in the mail.

• I can provide tracking information if needed.
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Q1. Can you tell me about yourself to me and the team as well?
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It Was informative and sensitive so I cannot share it, as per the HIPPA regulations . 🙏

It was a fun activity. And I still feel proud to have been a part of the entire team's success in winning that round.

I apologize for not sharing those details.

Q1. This too shall pass
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