IntouchCX Interview Questions, Process, and Tips

Q1. Tell me about your self
Ans. 
I am an experienced HR professional with a strong background in coordinating HR activities.
• Experienced HR professional

• Strong background in coordinating HR activities

• Knowledge of HR policies and procedures

• Excellent communication and interpersonal skills

• Ability to handle confidential information

• Proficient in HR software and systems
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Q2. Your interest... Were are you from
Ans. 
I am from a diverse background with a passion for HR coordination.
• I come from a multicultural background, which has given me a unique perspective on HR coordination.

• I have always been interested in the field of HR and have pursued relevant education and experience.

• I am excited about the opportunity to contribute my skills and knowledge to the HR team.

• I believe my diverse background will enable me to effectively communi...read more
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Q3. Whats your long term goal
Ans. 
To become a HR Manager and contribute to the growth and success of the organization.
• To gain experience and knowledge in various HR functions

• To develop strong leadership and communication skills

• To build a network of professionals in the HR industry

• To continuously learn and stay updated with HR best practices

• To contribute to the development and implementation of HR strategies

• To support employee growth and development wit
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Some idiotic assignment to type

Q1. Same as the first 1st round
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Q1. No great questions asked
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Q2. What do you know about the role and have you done ny internship
Ans. 
The HR Coordinator role involves various tasks related to recruitment, employee onboarding, training, and HR administration.
• The HR Coordinator is responsible for assisting with recruitment processes, such as posting job ads, screening resumes, and scheduling interviews.

• They help with employee onboarding, including conducting orientation sessions and preparing new hire paperwork.

• The role involves coordinating training p...read more
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English Writing and vocabulary knowledge

Q1. Email writing on a situation raised by a player during playing a game when the game is encountered by a bug
Ans. 
Email writing to address a player's concern about encountering a bug in the game
• Acknowledge the player's concern and apologize for the inconvenience caused

• Explain that the issue is being looked into by the development team

• Assure the player that a fix will be implemented as soon as possible

• Offer compensation or a gesture of goodwill for the inconvenience

• Provide a contact email or support channel for further assistance
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Q1. Salary discussion and practical thinking ability
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Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
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Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
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Q3. Self introduction
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Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
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What type of weather you like

Just basic behavioral aptitude questions that you had to say you agree, disagree or somewhere in between.

Q1. Mock customer support chat exam
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