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IntouchCX Senior Customer Support Executive Interview Questions and Answers for Experienced
Updated
26 Jun 2024
2 interviews found
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Popular
Interview experience
Poor
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Tell me about your self in 30 to 40 words
3
Typing Test Round (3 Questions)
- Q1. They checking the type test how much you in speed in typing Add Answer
- Q2. They asked several questions do you join this company now immediately, how much salary expected , Add Answer
- Q3. They Will see how your communicating with others Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Jun 2023.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Can u please introduce yourself? Add Answer
- Q2. Kindly explain about your previous organisation works? Add Answer
2
Assignment Round
System assignment as per the grammer and typing test.
3
HR Round (2 Questions)
- Q1. Why you left your last job? Add Answer
- Q2. What is your salary expectation? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give proper details and don't stop while talking. Don't give any break while talking and focus on your communication.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IntouchCX?
Ask anonymously on communities.
Interview questions from similar companies
Senior Customer Support Executive Interview Questions
Teleperformance
Anonymous
posted on 16 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I was interviewed in Mar 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction self Add Answer
- Q2. And abtbcompany Add Answer
2
HR Round (2 Questions)
- Q1. About Bangalore Add Answer
- Q2. Salry expectations Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. General questions abt customer handling Add Answer
2
One-on-one Round (2 Questions)
- Q1. General questions Add Answer
- Q2. Abt customer service Add Answer
Customer Service Executive Interview Questions
Bill Gosling Outsourcing India
Anonymous
posted on 2 Sep 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Self details and work experience Add Answer
- Q2. They will ask about Self details Add Answer
- Q3. They will ask about work details Add Answer
- Q4. Work experience Add Answer
- Q5. They will ask for self details and skills which we are having Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
About social media &women empowerment
About today's generation
3
One-on-one Round (5 Questions)
- Q1. About your self Add Answer
- Q2. Why you choose this company View Answers (1)
- Q3. Salary expectation Add Answer
- Q4. About customer care Add Answer
- Q5. About sales representative Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp
Interview experience
Excellent
Difficulty level
-
Duration
Less than 2 weeks
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What are your strengths Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Customer Service Executive Interview Questions
Etech Global Services
Anonymous
posted on 22 Mar 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed in Feb 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Basic screening with Recruitment person View Answers (1)
- Q2. The recruitment person will do a pre-screening of candidate's profile Add Answer
3
Computer test Round (1 Question)
- Q1. Basic computer skills and mock chat Add Answer
4
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (2)
- Q2. Why would you like to join us? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. It's not that difficult an interview. Brush up your spoken english skills and basic computer knowledge.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction and previous work experience View Answers (2)
3
Aptitude Test Round
It was related to grammar and scenarios to assist customers
4
One-on-one Round (2 Questions)
- Q1. About shifts and leaves Add Answer
- Q2. Where do you see you in next five years? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
IntouchCX Interview FAQs
How many rounds are there in IntouchCX Senior Customer Support Executive interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 3 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Typing Test, One-on-one Round and Assignment.
What are the top questions asked in IntouchCX Senior Customer Support Executive interview for experienced candidates?
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People are getting interviews through
based on 2 IntouchCX interviews
Job Portal
50%
50% candidates got the interview through other sources.
Moderate
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Senior Customer Support Executive Interview Questions from Similar Companies
10%
more
than the average Senior Customer Support Executive Salary in India
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IntouchCX Senior Customer Support Executive Reviews and Ratings
based on 6 reviews
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