Teleperformance Kolkata Reviews

Likes

I'll be very honest as I've left the job and have got a better opportunity. I can't say anything about the other branches of teleperformance in other states but the teleperformance dibs in Kolkata is the worst place to work. I've worked there for 2 years tried my best not to leave this because I wanted to grow there.. but worst partis about employees..the management or the policy won't care about the employees. 1. They won't give you any official email where you can raise your concern. 2. The policy keeps on changing where employees can be terminated due to the so called performance even your work quality is good but still they'll find a way to remove you no matter how loyal you are. 3. Any change in the policy will remain a secret because it's passed verbally because employees won't get email address so they cannot be updated. 4. The management can make a policy just like that by verbally passing an "order" and everyone is to follow. 5. Worst thing they did was terminating many employees during the covid and cancelled pick up/drop facility to existing employees..they offered only one way pick up or drop if it's night shift. Take it or leave it. 6. No matter how well learned you are regarding the process your interview is done by the mostly uneducated support staff who don't understand logical answer. 7. If you raise your voice for inhumane treatment like unhygienic condition in office during pandemic, oh boy you're gone... they'll have you terminated by any other "means". 8. Again you can't raise or ask questions if you're terminated without any reason because you don't have the email. According to the HR only higher authorities can have an official email address..not us who are "agents" 9. This company always discriminate. Even security guard thinks he's more powerful and don't know how to show respect to new hired..some guards are good. 10. There are other points but I can't make it longer.....Read More

Dislikes

The company isn't employee centric so requesting the top hierarchy to make policy which is employee centric.

Work Details

Not a better experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don’t like anything about this company, they don’t provide the good salary. Management behaviour was too rude which was nothing at all exceptable .

Dislikes

I joined this company as a customer support representative of State Bank. Company have large rules and regulations as a normal human I forgot one of the rules and the first day management provided me a loc without any second time chance , also in the floor TL and SME’s behaviour was too rude and they are not helpful to anyone.If we delayed to join the team meeting they stretched 1 hour unnecessarily .Also shift time was 7-4 only when we joined hr informed us company had several shift timings but when we hit on the floor they simply denied to provide other shifts. This is the worst company and specifically this banking cse process was too pathetic i will not recommend any one to join this company pathetic experience . Also security guards behaviour too rude and management all time priorities security guards ....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

All

Dislikes

N.a

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

There was no work pressure

Dislikes

Management could be better

Likes

Well lots of work to be honest but if you have to earn money you have to work our High management is good and helpful

Dislikes

Brake timing is strict and work work 😁

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Most irritating

Dislikes

Management was so poor...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I Like the ambience.

Dislikes

Terrible pressure

Likes

The office environment was good

Dislikes

The managers were unsupportive

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a good place to work

Dislikes

Paperwork are done too slowly, specially by the PF, ESI department

Work Details

I enjoy working here

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.