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378 Teleperformance Jobs

Soft Skills Trainer

2-7 years

Gurgaon / Gurugram

1 vacancy

Soft Skills Trainer

Teleperformance

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Design and deliver soft skills training programs for clients across various industries.
  • Conduct needs analysis to identify gaps in employee skills and develop customized training solutions.
  • Develop and maintain strong relationships with clients through effective communication and stakeholder management.
  • Collaborate with subject matter experts to create engaging and interactive learning experiences.
  • Evaluate the effectiveness of training programs through feedback mechanisms.

Desired Candidate Profile

  • 2-7 years of experience in behavioural training, communication training, or related fields.
  • Strong understanding of adult learning principles and methodologies (e.g., ADDIE model).
  • Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse groups.
  • Ability to analyze complex business problems and develop practical solutions using creative thinking skills.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Soft Skills Trainer roles with real interview advice

Top Teleperformance Soft Skills Trainer Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

4.1
 Rating based on 10 Soft Skills Trainer reviews

Likes

Teleperformance 's commitment to innovation is inspiring . I've had the chance to be part of projects that leverage cutting-edge technologies to drive efficiency the customer experience

  • Salary - Excellent
  • +6 more
Dislikes

No any bad thoughts from my side about Teleperformance

Read 10 Soft Skills Trainer reviews

Soft Skills Trainer salary at Teleperformance

reported by 15 employees with 2-8 years exp.
₹3.5 L/yr - ₹7.3 L/yr
At par with the average Soft Skills Trainer Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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Teleperformance Gurgaon / Gurugram Office Location

View all
Gurugram Office
Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
122016

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