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Engaged Employer

Teleperformance

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3.9

based on 30k Reviews

Video summary

399 Teleperformance Jobs

Technical Support Executive - Jaipur

Teleperformance (TP)

3.9

based on 30k Reviews

0-2 years

₹ 1.5 - 5L/yr (AmbitionBox estimate)

Jaipur

100 vacancies

Technical Support Executive - Jaipur

Teleperformance

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Handling Customer Support Customer Care Customer Relationship Outbound Calling

+ 1 more

Job Description

Job Responsibilities:

Customer Interaction:
Handle inbound and outbound calls in English.
Assist customers with their inquiries, complaints, or issues in a professional and courteous manner.
Provide accurate and timely information to customers.
Problem Resolution:
Identify customer issues and provide solutions promptly.
Escalate complex problems to the appropriate department.
Feedback and Improvement:
Gather customer feedback and suggest improvements to enhance customer satisfaction.
Participate in team meetings and training sessions for continuous improvement.

Employment Type: Full Time, Permanent

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Teleperformance Interview Questions & Tips

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What people at Teleperformance are saying

3.0

Rating based on 576 Technical Support Executive reviews

Anonymous · Customer Success, Service & Operations in Jaipur

Likes

Don't want to lie

Job security - Good

Dislikes

Poor management Poor employee care They created policies but not implemented. Only for showing to others just clicking pics and just show off. They didn't understand employee emotions. If you are introuble they won't help you they want jst their work. Lifts are not working water not coming intaos washroom not cleaned due to if your work impact they won't listen.