Teleperformance Customer Care Executive salaries in Kolkata

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

...sguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad.

Likes

Nothing more like

Dislikes

...s is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion.

Likes

Only the salary on time

Dislikes

I am working in Kolkata branch..They pressurized us to work for 12 hours shift. There is no peace of mind. My TL call me after the shift for re-login..Some times she call me before the shift also for early login..They exploit their employees..My TL Rumi Barman is a worst person..Some times she is not giving me peace when I am in off..She ask me to join in meetings..They are not allowing to take break also properly..So I suggest not to join this company..

Likes

If I Say company is a good And Branding Company Famous as well but the Company environment is not Salary deduction So much ,, Senior person not performing their duties well 😔 couldn't respect a Employee 😔 I will suggest please join other Companies but Don't join Teleperformance Company

Dislikes

...ENIOR MANAGER , HR , TEAM LEADERS NEVER RESPECT THEIR EMPLOYEES IF I'LL SUGGEST PLEASE DON'T JOIN THIS COMPANY SALARY DEDUCTION ALSO TOO MUCH ,, EVEN COMPANY CULTURE NOT GOOD AS WELL HR, TEAM LEADERS,, MANAGERS ARE SAME TOGETHER THEY NEVER LISTEN THEIR EMPLOYEES

Likes

Many opportunities to grow in the company. its a very nice company no doubt. Trainers and managers are cool and have been supportive in my personal experience. HR teams are incredibly supportive.

Dislikes

Pay scale is not that good!