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Teleperformance Non Voice Customer Service Executive Interview Questions and Answers for Experienced

Updated 4 Feb 2024

Teleperformance Non Voice Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction & Basics
  • Q2. Introduction Basics

Non Voice Customer Service Executive Jobs at Teleperformance

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Check our vocabulary and grammar

Round 2 - HR 

(2 Questions)

  • Q1. About yourself what is your qualifications and experience
  • Q2. Your goals regard our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepare vocabulary and grammar and also typing speed on keyboard.

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Brief introduction, last work experience and reason for leaving the last job , comfortable with night shift or not
  • Ans. Whatever you say.. be confident. It's gonna be a very easy to moderate interview. If you need the job , they need the employee so relax they are just like you. Prepare your interview with the help of some YouTube videos providing common interview questions. Thats it.
  • Answered by Manju Mehta
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, extempore any topic, last work experience, family background, why this industry and some more common questions
  • Ans. Just one tip know yourself and prepare according to your resume. If you're an experienced candidate just practice describing your last job work role with fluency and a valid reason to leave that job .
  • Answered by Manju Mehta

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to get a job and its gonna be a very easy interview. The process is time taking so make sure you carry some snacks and water bottle with you.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Who is your role model and why ?
  • Ans. 

    My role model is my mother because of her resilience, compassion, and work ethic.

    • My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

    • She is also the most compassionate person I know, always putting others' needs before her own.

    • Her strong work ethic has taught me the importance of hard work and dedication in achieving success.

  • Answered by AI
Round 2 - Assignment 

Grammar and Personality Development

Round 3 - Technical 

(2 Questions)

  • Q1. Self Introduction
  • Q2. What is favourite destination ?
  • Ans. 

    My favourite destination is the serene beaches of Maldives.

    • Maldives is known for its crystal clear waters and white sandy beaches

    • The overwater bungalows in Maldives offer a luxurious and relaxing experience

    • Activities such as snorkeling, diving, and sunset cruises are popular in Maldives

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Just self intro and they will ask questions based on your resume and the round-1 interview will take around 10 to 15 minutes.
Round 2 - Aptitude Test 

Just basic calculation and english grammar questions. Logical and aptitude questions.

Round 3 - HR 

(1 Question)

  • Q1. Self intro and they will ask ever single line in your resume. Situation based questions and strength and weakness of you.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction Why you wanted to job ? About BPO sector ?
Round 3 - Typing Test 

(2 Questions)

  • Q1. Typing test I reached 25wpm and 98 accuracy
  • Q2. Topic on own I said about women empowerment
Round 4 - Live chat 

(1 Question)

  • Q1. Option on online shopping? Online shopping is flexible and easier in many ways . Mostly, now a days people are choosing online shopping because of their busy schedule. There are advantage and disadvantage ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please respond quickly,
Waiting for the response sir /mam
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and college
Round 3 - HR 

(1 Question)

  • Q1. Some general questions

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. I don't have received any call from WNS
  • Q2. I don't have received any interview call
  • Q3. I don't have received call from WNS
  • Q4. Received call from WNS

Interview Preparation Tips

Topics to prepare for WNS Non Voice Customer Care Executive interview:
  • I am not suggest any topic
Interview preparation tips for other job seekers - I don't have received any call from WNS for interview so I don't have interview details process and how I tell what was round 1,2,3 .

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Jam 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your last salary package
  • Q3. Why did u choose for a job change
  • Q4. How many years do u work here with the organisation
  • Q5. How do u handle pressure in working hours

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry ery easy process those who are confident they will select.

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly motivated and detail-oriented individual with a strong background in customer service.

    • Customer service experience

    • Strong attention to detail

    • Motivated and dedicated

    • Excellent communication skills

  • Answered by AI
  • Q2. What is the difference between hard work and smart work?
  • Ans. 

    Hard work is putting in effort and time, while smart work is finding efficient ways to achieve the same results.

    • Hard work involves dedicating a lot of time and effort to complete a task.

    • Smart work focuses on finding innovative and efficient methods to accomplish the same task.

    • Hard work may lead to exhaustion and burnout, while smart work promotes productivity and work-life balance.

    • An example of hard work is studying fo...

  • Answered by AI
  • Q3. You got a situation where you have to take the right decision but it would have affected your friendship?
  • Ans. 

    I would prioritize making the right decision over my friendship.

    • Explain the importance of making the right decision

    • Consider the potential consequences of not making the right decision

    • Communicate openly and honestly with the friend about the situation

    • Seek a compromise or alternative solution if possible

    • Evaluate the long-term impact on the friendship

  • Answered by AI
  • Q4. What are your career objectives?
  • Ans. 

    To advance my career in the non-voice industry and develop my skills in communication and problem-solving.

    • To excel in my role and contribute to the success of the organization

    • To enhance my communication skills and become an effective communicator

    • To develop strong problem-solving abilities and handle challenges efficiently

    • To continuously learn and grow in the non-voice industry

    • To eventually take on leadership roles and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was on phone.The first round was a telephonic round which was pretty easy.After that next day there was a chat assessment on hangout where the hr asks us some questions gives situation in which I did pretty well I was confident that I will clear that round and I did clear the round.After that there was a phone call with Hr she asked me some question and I answered the questions with confidence and next day I got a call that I got selected.This was my first ever interview.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Non Voice Customer Service Executive interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 1 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR.
How to prepare for Teleperformance Non Voice Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are BPO Non Voice, Benefits, Blended Process, Chat Process and Chat Support.

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Teleperformance Non Voice Customer Service Executive Salary
based on 10 salaries
₹1.8 L/yr - ₹4.5 L/yr
At par with the average Non Voice Customer Service Executive Salary in India
View more details

Teleperformance Non Voice Customer Service Executive Reviews and Ratings

based on 8 reviews

2.4/5

Rating in categories

1.6

Skill development

1.3

Work-Life balance

1.3

Salary & Benefits

1.1

Job Security

2.0

Company culture

1.6

Promotions/Appraisal

1.5

Work Satisfaction

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