Teleperformance Non Voice Customer Service Executive Reviews

Likes

We could take our week off according to our preference.

Dislikes

To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

According to me no one is like this organization, due to very ,everyone hate company🤐

Dislikes

According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.

Likes

Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.

Dislikes

For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.

Likes

they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.

Dislikes

1 bad HR services never meet my HR 2 no job security they fire employees with out any reason. they made foolish reasons of there own. 3 they hire employees in august for diwali festival season after season end job end.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded

Dislikes

Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked

Likes

Nothing to like anything ... Fake promises are very good in this company. All give fake promises

Dislikes

All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in TP

Dislikes

I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .

Likes

None

Dislikes

If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.

Likes

You'll get to learn a lot about improving processes and using new technology .

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.

Dislikes

Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More

Likes

Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More

Dislikes

Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like. Extremely disorganised, artificial and two-faced culture.

Dislikes

Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.

Likes

There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else....Read More

Dislikes

You will also get a chance to see the romance of different couples every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management

Dislikes

Poor management, ni support, not salary hike , no promotions

Work Details

Work days: Monday to Friday (Strict Timings)