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Concentrix Corporation Non Voice Customer Service Executive Interview Questions and Answers

Updated 7 Mar 2024

Concentrix Corporation Non Voice Customer Service Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Online we have to take this assessment
They will randomly give a topic about that we have to write (essay)

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction They will give a topic we have to speak about 5 minutes
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Check our vocabulary and grammar

Round 2 - HR 

(2 Questions)

  • Q1. About yourself what is your qualifications and experience
  • Q2. Your goals regard our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepare vocabulary and grammar and also typing speed on keyboard.

Non Voice Customer Service Executive Interview Questions Asked at Other Companies

Q1. What is Business Process Associate
Q2. What is customer service?
asked in Genpact
Q3. what is anti money laundering
asked in Genpact
Q4. what is unsecured loan
asked in Jane Street
Q5. WAY OF QUESTION TREND
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Face to Face 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your college Day.
Round 3 - AMCAT 

(2 Questions)

  • Q1. Vice process questions
  • Q2. All voice based question,English test
Round 4 - HR 

(1 Question)

  • Q1. Introduction,salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for introduction

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Tell something about yourself?
  • Q2. Your achievements that is relavent with the job role.
  • Q3. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. that's it

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What was your last salary?
  • Q3. What is your salary expectations
Round 2 - Aptitude Test 

Write an essay on "Memorable Day/ last trip"

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous compay experience, salary expectations, if I am ready for rotational shift (24*7 shift)

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn a few (approx 10-12 advance english) words, which can be used in your interview, that's it. They will hire anyone if there is a requirement.

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Will always check discipline patience attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive straight forward answers genuinely whether will company hire you are not say what you know about particular thing whether it comes to education are general knowledge

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Useless questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They only done no English Just have to go and take offer letter worst experience

I applied via Facebook and was interviewed in Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They will ask you "tell me about yourself" and one topic in Hindi and English plus Amcat test..
  • Q2. In all three rounds they will ask you to brief about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview, Recruiter and Hr just ask if you have laptop and broadband.
But the thing is they will hide many things from you like during training they will ask you to arrange extra phone and sim card, and you have to bear all the expenses like mobile and internet recharge and electricity bill.
Plus it was a contract job and they did not disclose this during interview.They will tell you that we informed you earlier about this.
Salary is too low as per the work load.
Don't even get time to breathe and there are no employee value.Your trainer and Tl will treat you like hell.
There is no personal life after working in Teleperformance.
There are no breaks, you have to ask like a student if you want to go to loo also.
This was the worst experience of my life.

Interview Questionnaire 

1 Question

  • Q1. Customer care executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Non Voice Customer Service Executive interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, HR and Assignment.
What are the top questions asked in Concentrix Corporation Non Voice Customer Service Executive interview?

Some of the top questions asked at the Concentrix Corporation Non Voice Customer Service Executive interview -

  1. All voice based question,English t...read more
  2. Vice process questi...read more

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Concentrix Corporation Non Voice Customer Service Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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At par with the average Non Voice Customer Service Executive Salary in India
View more details

Concentrix Corporation Non Voice Customer Service Executive Reviews and Ratings

based on 9 reviews

4.3/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.1

Salary

4.1

Job security

4.4

Company culture

3.6

Promotions

4.1

Work satisfaction

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