Concentrix Corporation Non Voice Customer Service Executive Reviews

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓

Dislikes

When comes to hike its very less

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home

Dislikes

Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)

Work Details

Work policy: After 3-4 months you may receive work from home opportunity(it depends upon the alloby, mine was Amazon.de so I received wfh after 8-9 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like wellness sessions and shift timing everything is good

Dislikes

No respect to the agents ,very rude behaviour from the team lead ,if you give complaint then IR will be raised and no two ways cab facility,no salary is hike,only once it's got hike that to 13000 is the hike it's very very cheap really even company is looking how to not how to do increments,it's just looking yo decrease the salary for everything individual, most of the agents are going even they are not have anything,some people are doing in same company because they are not have any other option because no job outside,we they loose this they are not able to serve outside thank you...Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Likes

* There is a job security * Office environment

Dislikes

* Less scope for promotion * Unnecessary pressure for sales * no work ethics * no option for skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Great place to work and the main thing is work environment is Awesome!

Dislikes

Can not give much time for yourself The timings for waiting cab after shift ends But overall experience good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing culture. Team engagement and support. Professionalism is followed but also diplomatic with personal aspects with the employees. CNX has been memorable and will always be one of the best places I've ever worked.

Dislikes

Nothing significant enough to report a negative. Almost everything is better with CNX

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security that is provided to us, IJP’s that is open for growth.

Dislikes

Escalation metric, They are people who are spoiling the name of Concentrix and misusing their position. Which is not being recognised by Concentrix. It’s creating lots of dissatisfaction.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The process itself was really good. Good people around can make friends of all age types.

Dislikes

Managers and Team Leads chosen from outside instead of from the existing workpool. They gossip about anything and everything even your personal life. Don't reveal any thing personal to anyone.

Likes

No training provided and simple for no reason they pressurised people to go in PIP.

Dislikes

No training provided management are very sarcastic and they pressure people to go to PIP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security Environment Brand

Dislikes

Low Salary as per market standards After 9A career level promotion takes 4-5 years No appreciation No rewards No incentives No Overtime No recognition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Leave few things the company is good for freshers and if you want to stay in one company for long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More

Dislikes

For me as per now there is no point to dislike concentrix

Likes

Once in starting process is good after that become complex and hard but some teams are good and supportive while some are not

Dislikes

Office politics are a lot there and if you think you will do hard work and get promotion or any little favor from the Your Team Leader / Manager forget it .it decides on Saturday night who will be there and a lot so without senior chatukartia not possible

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Some leaders are skillful and identifies right talent for promotion

Dislikes

1.Politics by cheap Team leaders 2.No HR engagement activities 3.No Team outings 4.pathetic work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.