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Teleperformance
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Teleperformance Interview Questions, Process, and Tips for Freshers
Top Teleperformance Interview Questions and Answers for Freshers
- Q1. Tell me about this product how will sell to the customerasked in Customer Care Executive interview
- Q2. What is difference between somke and sanity testingasked in Software Tester interview
- Q3. what is the work of customer service?asked in Customer Service Associate interview
Teleperformance Interview Experiences for Freshers
319 interviews found
Nikhil Sahu
Selected
I applied via Walk-in
(2 Questions)
- Q1. 1.how to handel angry coustomer ? 2. tell me about bpo.? 3. what is online shopping.?
- Ans.
Handling angry customers, BPO and online shopping
To handle angry customers, listen to them patiently, empathize with their situation, apologize for the inconvenience caused and offer a solution
BPO stands for Business Process Outsourcing, where a company outsources its non-core business functions to a third-party service provider
Online shopping is the process of buying goods or services over the internet, where customer...
- Q2. What is online shopping?
- Ans.
Online shopping is the process of purchasing goods or services over the internet.
Customers browse and select products on a website
Payment is made electronically
Products are delivered to the customer's address
Examples: Amazon, eBay, Walmart, etc.
Interview Preparation Tips
Anonymous
I applied via Naukri.com and was interviewed in Sep 2022. There were 7 interview rounds.
How did you hear about our product
how long had you been looking for a solution to this problem group discussion
Description where you went above and beyond to meet your customer needs
how would you encourage a customer to purchase one of our products
(1 Question)
- Q1. Why did you decide to apply to this role what experience do you have that would be relevant to this role
(1 Question)
- Q1. Do you have any technical certifications How many programming languages do you know
(1 Question)
- Q1. Tell me about yourself what attracted you to our company
Verbal reasoning questions
English language questions
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Why you want to join Teleperformance?
- Ans.
I want to join Teleperformance because of its reputation for providing excellent customer service and career growth opportunities.
Teleperformance is known for its commitment to delivering exceptional customer service.
I am impressed by the company's focus on employee development and career advancement.
I believe my skills and experience align well with the values and goals of Teleperformance.
I am excited about the opport...
Interview Preparation Tips
TPA Executive Interview Questions asked at other Companies
What people are saying about Teleperformance
Selected
I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.
There is a test, based upon which employees are short listed
(3 Questions)
- Q1. What do you know about E-commerce industry?
- Ans.
E-commerce industry involves buying and selling of goods and services online.
E-commerce has revolutionized the way people shop and do business.
It includes online marketplaces like Amazon, eBay, and Alibaba.
E-commerce also includes online payment systems like PayPal and Stripe.
It has led to the growth of new business models like dropshipping and subscription services.
E-commerce has faced challenges like fraud, data brea
- Q2. Tell me something about your city without any interruption.
- Q3. Where do you see yourself in next 5 years?
Interview Preparation Tips
Stay Safe and healthy.
Customer Service Specialist Interview Questions asked at other Companies
Teleperformance interview questions for popular designations
Rakhi Sharma
Selected
I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce about yours
- Q2. Work experience
(2 Questions)
- Q1. Regarding previous work and experience along with responsibilities
- Q2. Years to stay with organisation
(2 Questions)
- Q1. Client round with project team
- Q2. Schedule timings
Interview Preparation Tips
- Communication Skills
- Auditing
Top Teleperformance Quality Analyst Interview Questions and Answers
Quality Analyst Interview Questions asked at other Companies
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Self introduction ,comfortable with night shifts.
- Q2. Salary discussion and cabs facilities.
- Q3. Give you any topic to speak on.
There is Amcat test for English communication test for communication checking.
(2 Questions)
- Q1. In video call round ask many questions about why join this company, comfortable with night shift, why don't study and many more.
- Q2. Give any situation need to answer on spot.
Interview Preparation Tips
- Communication
Jobs at Teleperformance
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction and previous experiences with last salary details.
(4 Questions)
- Q1. Client will ask about the company and products.
- Q2. Client will ask about the products and company.
- Q3. Client will check the communication details.
- Q4. CUSTOMER HANDLING SKILLS
Interview Preparation Tips
CC Executive Interview Questions asked at other Companies
(1 Question)
- Q1. Screening and short-listing and survey-based questions.
(1 Question)
- Q1. Support role-based. questions
Interview Preparation Tips
IT Supporter Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
Test with basic question and test conducted for 1 hours
(2 Questions)
- Q1. Ita is an face to face interview and selected by the communication
- Q2. Give an self intro reason for the process selected
- Ans.
I have selected the Customer Support Executive process because I have excellent communication skills and enjoy helping customers.
I have strong communication skills, both written and verbal.
I have previous experience in customer service roles where I successfully resolved customer issues.
I genuinely enjoy helping customers and finding solutions to their problems.
I am patient, empathetic, and have the ability to remain c...
Interview Preparation Tips
Top Teleperformance Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Profile briefing
- Q2. Work experience
(2 Questions)
- Q1. Profile briefing
- Q2. Work experience and why should thy hire us
- Ans.
I have over 5 years of experience in team management and have consistently delivered results. You should hire me because of my proven track record of leading successful teams.
I have successfully managed a team of 15 individuals in my previous role, leading them to exceed quarterly targets by 20%
I have strong communication and interpersonal skills, which have helped me effectively resolve conflicts within the team and i...
Interview Preparation Tips
Team Manager Interview Questions asked at other Companies
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance interview for freshers -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Teleperformance Interview Process for Freshers
based on 141 interviews
Interview experience
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 29.1k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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