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Teleperformance Interview Questions, Process, and Tips for Freshers

Updated 13 Feb 2025

Top Teleperformance Interview Questions and Answers for Freshers

View all 57 questions

Teleperformance Interview Experiences for Freshers

Popular Designations

319 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Company related information and process related all information and process dp study and process soft skills all

Round 3 - Aptitude Test 

Process related questions

Round 4 - Case Study 

Customer service calling

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Voice Process Executive Interview Questions & Answers

user image Rudra Prasad Das

posted on 16 Jun 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself ? Tell me about your educational background
Round 3 - Technical 

(1 Question)

  • Q1. Why should we hire you
Round 4 - Aptitude Test 

Amcat test.. basic numerical questions, English grammar vocabulary

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Elocution on random topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Be. Focused

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

What people are saying about Teleperformance

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction,,,reasons for joining tp
Round 2 - Group Discussion 

Topic given to tell in English

Round 3 - HR 

(1 Question)

  • Q1. Details about company

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (180)

 Customer Service Executive

 (153)

 Customer Service Associate

 (126)

 Customer Support Executive

 (79)

 Technical Support Executive

 (39)

 Analyst

 (34)

 Customer Support Associate

 (28)

 Team Lead

 (25)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Online Test and no grammatical error

Round 3 - HR 

(1 Question)

  • Q1. About Experience and brief about the companies where you have worked

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just basic ques and we're confusing too
Round 3 - Behavioral 

(1 Question)

  • Q1. About my goals and what I need to be

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Jobs at Teleperformance

View all

Analyst Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

They conduct an exam called AMCAT . In that there are 4 levels of testing our skills. The levels will be like English proficiency test, aptitude questions , listening skills and finally typing a paragraph within a time frame l.

Round 3 - HR 

(2 Questions)

  • Q1. Hr will ask about urself and your education related questions. Also about the role you are applying and why you want to join Teleperformnace. How do you know about the company and what do you like about co...
  • Q2. Introduce yourself and about your education. What is your short term goal and long term goal.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your self when you are talking to the HR. There will be no rejection of candidature although you don't know about what HR is asking. Simply say "I am sorry I don't know and I will learn about it". That's it you are selected. They said that they will get back to you. You will definitely selected for the role you are applying. All the best !!

Top Teleperformance Analyst Interview Questions and Answers

Q1. What is the most Google product you use and give the details about the product?
View answer (1)

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci NumberYou are given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 +7. Fibonacci number is calculated u... read more
View answer (5)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Introduction and about twitter uses and about my native place
Round 3 - Behavioral 

(1 Question)

  • Q1. Self Introduction last employee status and product related

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident in self Introduction with full energy and fluent Hindi and English

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

I was interviewed in Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - Recruiter call 

(1 Question)

  • Q1. Recruiter will call you and will give you a brief about job role and company then he/she will arrange a call to hr within a given time hr will contact you.
Round 3 - HR 

(1 Question)

  • Q1. He will ask some basic questions like your introduction, why do you want to join this company?, what do you mean by customer care or service and why do you think you are fit for this job role. Hr will chec...
Round 4 - One-on-one 

(1 Question)

  • Q1. In zoom call there will be two person; they will test your communication by giving you a topic, atleast speak for 1:30 to 2:00 minutes. They will ask some general questions and your intro as well. If you a...
Round 5 - Aptitude Test 

A link will be provided to you in your email. You have to give amcat test.

Interview Preparation Tips

Topics to prepare for Teleperformance International Voice Nonvoice Process interview:
  • customer care
  • Customer Service
  • Communication Skills
  • Typing Speed
Interview preparation tips for other job seekers - Speak confidently. Communication skills are really important for a job interview.

International Voice Nonvoice Process Interview Questions asked at other Companies

Q1. How much sellary you have pay?
View answer (1)
Round 1 - Aptitude Test 

Aptitude is inmyself means inner quality.one think,one movement,one project,one way, every movement how to do it.

Round 2 - Coding Test 

Coding means quantity.for example one thing make how much material take it.

Round 3 - Assignment 

Assignment is a test to test our knowledge.

Round 4 - Case Study 

One boy in our studies to back how to move front to take the think is case study.

Round 5 - Technical 

(2 Questions)

  • Q1. All over the world to Technic.Any one,any thing to make a think to technic.
  • Q2. Technical is a science.
Round 6 - One-on-one 

(1 Question)

  • Q1. Once a project to meet some people to dicussion and take decission.

Interview Preparation Tips

Interview preparation tips for other job seekers - Every job seekers to wish and mostly to Thanks for gave this opportunity.

Top Teleperformance Customer Care Executive Interview Questions and Answers

Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
View answer (33)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview for freshers?
Teleperformance interview process for freshers usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer support, voice process, Communication Skills and Customer Handling.
What are the top questions asked in Teleperformance interview for freshers?

Some of the top questions asked at the Teleperformance interview for freshers -

  1. Tell me about this product how will sell to the custo...read more
  2. How you will maintain the balance between operations and quality so that they d...read more
  3. 1. Self introduce 2. What the merits and demerits Pandemic ? 3 About Contents ...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interview Process for Freshers

based on 141 interviews

Interview experience

4
  
Good
View more

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Teleperformance Reviews and Ratings

based on 29.1k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 29.1k Reviews and Ratings
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