Teleperformance Analyst Interview Questions and Answers

The most used Google product is Google Drive.

• Google Drive is a cloud storage service that allows users to store and share files.

• It offers free storage up to 15GB and paid plans for more storage.

• It also includes Google Docs, Sheets, and Slides for creating and collaborating on documents.

• Google Drive can be accessed on desktop and mobile devices.

• It is a convenient and reliable tool for personal and professional use.

Escalation Engineering process involves identifying and resolving critical issues in a timely manner.

• Escalation process is triggered when a critical issue is identified

• The issue is then assigned to a team of experts who work on resolving it

• Regular updates are provided to stakeholders until the issue is resolved

• The process involves prioritizing and managing multiple escalations simultaneously

• Examples include software bugs, network outages, and hardware failures

Money laundering involves various types and has significant effects on economies and society.

• There are three main types of money laundering: placement, layering, and integration.

• Placement involves introducing illicit funds into the financial system, often through cash deposits or purchases.

• Layering involves complex transactions to obscure the origin of funds, such as multiple transfers between accounts or countries.

• Integration is the final stage where laundered funds are inte...read more

Google Search, Google Maps, Google Drive, Google Photos, Google Translate

• Google Search - search engine for finding information on the internet

• Google Maps - mapping service for directions and location information

• Google Drive - cloud storage and file sharing service

• Google Photos - photo and video storage and sharing service

• Google Translate - language translation service

PEP stands for Politically Exposed Person and sanction refers to penalties or restrictions imposed on individuals or entities.

• PEP refers to individuals who hold prominent public positions and are at a higher risk of involvement in corruption or money laundering.

• Sanctions are penalties or restrictions imposed by governments or international bodies to enforce compliance with laws or policies.

• Sanctions can include financial restrictions, travel bans, arms embargoes, or trade lim...read more

AML refers to anti-money laundering and OFAC is a list of countries sanctioned by the US. Both have stages and effects.

• AML (Anti-Money Laundering) refers to the process of detecting and preventing money laundering activities.

• The stages of AML include customer identification, monitoring transactions, and reporting suspicious activities.

• The effects of AML include financial penalties, reputational damage, and legal consequences for non-compliance.

• OFAC (Office of Foreign Assets C...read more