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Teleperformance Interview Questions, Process, and Tips for Freshers

Updated 13 Feb 2025

Top Teleperformance Interview Questions and Answers for Freshers

View all 57 questions

Teleperformance Interview Experiences for Freshers

Popular Designations

319 interviews found

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. They'll ask you about your work experience in brief and your CTC if you are experienced.
  • Q2. If you are fresher then they'll ask about yourself, studies and they you want to start your career with them.
Round 2 - Operation 

(2 Questions)

  • Q1. Manager will ask about yourself, your experience if any and majorly they will focus on your communication skills and proficiency in English.
  • Q2. Manager will ask you to write a paragraph on any topic of your choice so that they can check your grammar.

Interview Preparation Tips

Interview preparation tips for other job seekers - I had terrible experience there. Nothing is organised there. They took whole day to conduct interview if not satisfied then they'll call you next day and again waste your whole day. as I didn't find the HR and other staff cooperative. They were full of attitude. The HR who took my interview was very egoistic. Her name initials are K.S. They only want candidates to agree with their terms only. The environment was quite toxic. I was called for interview next day again as I was not shortlisted first day, then they let me wait for 6 hours and then called me for manager round. The manager was very unprofessional and rude who asked me very stupid questions, then told me that I was rejected. Fresher can join them as they want to start a career and may agree with given salary.

Costumer Support Interview Questions asked at other Companies

Q1. What a person called if he knows two languages
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Discussion about the process
  • Q2. Introduction about us
Round 3 - Assignment 

Versant test grammar and email test typing test

Round 4 - One-on-one 

(1 Question)

  • Q1. Ops round interview its final

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and confidence and read about the job description

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Associate Voice Interview Questions & Answers

user image 35,A,12th Danish Khan

posted on 3 Aug 2022

I applied via Walk-in and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were common like you can get it on Google study that only ,why Teleperformance? Why you? your future with us? Strength, weakness,'Myself'(must learn it as every one will ask even after getting j...
  • Ans. Get it from google easy word no need to use difficult or very advance level englishh be slow and steady most important think is accuracy, fluency, communication skill(confident,body lang,expresions) don't be 'patel' 'dada' but be confident and fresh .he should feel like your intrested and confident on yourself.
  • Answered by 35,A,12th Danish Khan
Round 3 - Technical 

(2 Questions)

  • Q1. This one will be on call same questions asked on one-on-one interview. But yo check your voice modulation ,Say about mumbai or anything your interested and abiut it for 1 min.
  • Q2. Same as one-on-one , and about 1 min composition keep it simple imfortive i used google as no one was in the room but the interview caught me , i lied and said i learned as i am still sudent so do not do t...
Round 4 - Technical 

(2 Questions)

  • Q1. Traner will help you with evry thing for this round you have to clear first 3 ...it will happen after training like for me it was around 14 days (you get paid for the training time unlike some other compan...
  • Q2. Ps: this was most difficult ,bjt study hard in training.

Interview Preparation Tips

Topics to prepare for Teleperformance Associate Voice interview:
  • Advanced Excel
  • English Typing
Interview preparation tips for other job seekers - Be confident don't let your guard down try to make good friends small group is enough but loyal as they are going to put good word fir you to seniors and best of luck

Associate Voice Interview Questions asked at other Companies

Q1. List any four important components of good customer service.
View answer (1)

What people are saying about Teleperformance

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Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your self, things you mentioned in resume.
  • Q2. Banking sales, FD/RD, insurance, salary
Round 3 - Behavioral 

(3 Questions)

  • Q1. About past experience and about sales experience and mainly they'll check your knowledge in insurance both life and health.
  • Q2. Health insurance life insurance
  • Q3. Personal loan auto loan fixed deposit recurring deposit gold loan home loan credit card Instant loan
Round 4 - Aptitude Test 

Grammar test, both voice and written on application they'll provide, if you clear first 2 rounds last one they'll somehow help you to crack it.

Interview Preparation Tips

Topics to prepare for Teleperformance Relationship Executive interview:
  • Banking Sales
  • Insurance Sales
Interview preparation tips for other job seekers - If you are really interested in hard-core telle sale's and expertise in selling insurance both health and life insurance and personal loan this will right place for you to earn big insensitive. If you're not sales guy you'll face difficulties for sure.

Relationship Executive Interview Questions asked at other Companies

Q1. Are you able to handle large amount of cash and gold?
View answer (4)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (180)

 Customer Service Executive

 (153)

 Customer Service Associate

 (126)

 Customer Support Executive

 (79)

 Technical Support Executive

 (39)

 Analyst

 (34)

 Customer Support Associate

 (28)

 Team Lead

 (25)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Coding Test 

Anatomy, physiology, pathology

Round 3 - Technical 

(2 Questions)

  • Q1. What is sepsis and what are the functions
  • Q2. What is medical coding

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer ask about you self introduction, if you say this strongly he will ok with it.

Medical Coder Interview Questions asked at other Companies

Q1. Any one respiratory disease name and which drugs is used
View answer (27)

Get interview-ready with Top Teleperformance Interview Questions

fresher Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1.Why are you interested in this position us as an employer?
  • Ans. 

    I am interested in this position because it aligns with my skills and interests.

    • I have a strong passion for this industry and have been following your company's work closely.

    • I believe this position will provide me with the opportunity to learn and grow in my career.

    • I am impressed by the company's values and culture, which align with my own.

    • I am excited about the challenges and responsibilities that come with this posit...

  • Answered by AI
  • Q2. What is the customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries, complaints, and feedback.

    • It is important to provide prompt and courteous service to ensure customer satisfaction.

    • Examples of customer service include answering phone calls, responding to emails, and providing technical support.

    • Good customer service can lead to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pump yourself up and stay positive.Approach your job search like it is a 9 to 5 job

fresher Interview Questions asked at other Companies

Q1. What is the unit of electric current
View answer (127)

Jobs at Teleperformance

View all

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About your self and previous job profile and experienced
  • Q2. Why you want to join in Teleperformance organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ans speak fluently

HR was very helpful and understanding
She help me alot

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)
Round 1 - HR 

(4 Questions)

  • Q1. Why do you want to do this job..?
  • Q2. What is your ans when I selected you for job?
  • Q3. Tell me about your parents..?
  • Q4. What is customer service..?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • It involves addressing customer inquiries and concerns

    • Providing product information and recommendations

    • Resolving issues and complaints

    • Ensuring customer satisfaction and loyalty

    • Examples include phone and email support, live chat, and in-person assistance

  • Answered by AI
Round 2 - Assignment 

In assignment there is some questions regarding the Bank and computer. Some questions about maths up to 8th class some questions about some typical. Question related to technology..

Round 3 - Case Study 
Round 4 - Technical 

(1 Question)

  • Q1. Aks for short cut keys and typing test also and some basic information of computer.

Interview Preparation Tips

Interview preparation tips for other job seekers - They must remember about time and be punctual and responsible persons in that company for job...

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal Intro And Then They Will Check How Much Knowledge You Have About The Process They Were Hiring For?
Round 2 - HR 

(1 Question)

  • Q1. If You're Experienced Then They Will Check Your Knowledge About Previous Companies Your Role And Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - First Improve Your Communication Skills And Your Knowledge About Any Process For Banking, Insurance, Travelling And If You Have Knowledge About GDS Sabre, Amedus & Chat Process Need Good Typing Speed Also.

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. You will be given topic like woman impowermente

Interview Preparation Tips

Interview preparation tips for other job seekers - It will be good for fresher they can understand how BPO works...you can only expect salary,nothing more than that...
For experiance guy it's hell specially TP Jaipur Amazon process toxic people are filled in Amazon process. Do not apply for Amazon process .you can opt for adobe.

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview for freshers?
Teleperformance interview process for freshers usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer support, voice process, Communication Skills and Customer Handling.
What are the top questions asked in Teleperformance interview for freshers?

Some of the top questions asked at the Teleperformance interview for freshers -

  1. Tell me about this product how will sell to the custo...read more
  2. How you will maintain the balance between operations and quality so that they d...read more
  3. 1. Self introduce 2. What the merits and demerits Pandemic ? 3 About Contents ...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interview Process for Freshers

based on 141 interviews

Interview experience

4
  
Good
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Teleperformance Reviews and Ratings

based on 29.1k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

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