Teleperformance fresher Interview Questions and Answers

I am interested in this position because it aligns with my skills and interests.

• I have a strong passion for this industry and have been following your company's work closely.

• I believe this position will provide me with the opportunity to learn and grow in my career.

• I am impressed by the company's values and culture, which align with my own.

• I am excited about the challenges and responsibilities that come with this posit...read more

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves addressing customer queries, complaints, and feedback.

• It is important to provide prompt and courteous service to ensure customer satisfaction.

• Examples of customer service include answering phone calls, responding to emails, and providing technical support.

• Good customer service can lead to ...read more

A call center is a centralized office where customer service representatives handle incoming and outgoing calls. BPO stands for Business Process Outsourcing, which involves outsourcing non-core business functions to a third-party provider.

• Call centers are used by companies to handle customer inquiries, complaints, and support.

• BPO companies provide a range of services such as customer support, technical support, data en...read more