Teleperformance Interview Questions, Process, and Tips for Freshers

Assignment is very easy to understand the person

Q1. What is sanity testing
Ans. 
Sanity testing is a quick and shallow testing to ensure that the application is stable enough for further testing.
• It is a subset of regression testing

• It is performed after a new build or changes to the code

• It checks for major functionalities and critical features

• It is not exhaustive and does not cover all possible test cases

• It helps to save time and effort by identifying major issues early on
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Q2. What is smoke testing
Ans. 
Smoke testing is a preliminary testing technique to check if the critical functionalities of the software are working fine.
• It is a quick and shallow testing technique

• It is performed to ensure that the build is stable enough for further testing

• It is usually performed after every build

• It helps in identifying critical defects early in the testing cycle

• Example: Testing the login functionality of a website after a new build
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Q3. What are the functions of testing
Ans. 
The functions of testing are to identify defects, improve quality, and ensure the software meets requirements.
• Identify defects and errors in the software

• Improve the quality of the software

• Ensure the software meets the specified requirements

• Validate and verify the software functionality

• Reduce the risk of software failure

• Provide feedback to developers for improvement

• Ensure compliance with industry standards and regulatio
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Q4. What is difference between somke and sanity testing
Ans. 
Smoke testing is a quick and shallow test to check if the basic functionalities of the software are working. Sanity testing is a more thorough test to check if the major functionalities of the software are working after a change.
• Smoke testing is done to check if the software is stable enough for further testing

• Sanity testing is done to check if the changes made to the software have not affected the major functionalitie...read more
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Apitude testing is the person is fitted or not the job

Q1. Tell me about yourself? Why should I hire you ? Why you join this company?
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Q1. Can you describe your most memorable day?
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Q2. Last news
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Q1. Translation test
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Q1. Company demand typing accuracy 85%
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Q1. Tell me about yourself
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Q2. How can you good fit for this role?
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Q1. Tell me about yourself
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Q2. Question on Social issues (any topic), answer in English only.
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Email writing, chat process questions and assessment questions

Q1. Tell me about yourself
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Q2. What you think of customer Support
Ans. 
Customer support is crucial for customer satisfaction and loyalty.
• Good customer support can turn a dissatisfied customer into a loyal one.

• Prompt and effective resolution of customer issues is important.

• Personalized and empathetic communication can enhance the customer experience.

• Customer support should be available through multiple channels.

• Continuous improvement and feedback analysis can help improve customer support.

• ...read more
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Q3. Why you left previous organisation
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