9 Teleperformance SME Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance SME Interview Experiences

4 interviews found

SME Interview Questions & Answers

Anonymous

posted on 13 Mar 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(2 Questions)

Q1. About yourself First of all, we will talk about ourselves so that they can know our background, what we are studying and where we have worked.

Ans. First of all thank you very much for giving us the opportunity to introduce yourself. My name is Devesh Sharma, I live in Jaipur, I am from a normal family, I have studied, I am doing B.Com, I have 2 years of experience. My strength lies in working hard and motivating the team as well as keeping myself disciplined.

Answered Anonymously

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Q2. Why do you want to leave Teleperformance and why are you looking for a new job?

Ans.

I am looking for new opportunities to further develop my skills and expertise.

Seeking new challenges and growth opportunities
Want to expand my knowledge and experience in a different environment
Interested in exploring new technologies and industries
Looking for a company that aligns with my long-term career goals
Seeking a better work-life balance or location change

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - If a person wants a job, then according to me he should be given a chance, at the time of training one gets to know about the person who will work.

SME Interview Questions & Answers

Anonymous

posted on 28 Feb 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

Selected

I was interviewed before Feb 2024.

Round 1 - HR

(2 Questions)

Q1. Normal introduction

Add your answer

Q2. Any topic

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Round 2 - Behavioral

(2 Questions)

Q1. Self Introduction

Add your answer

Q2. Any thing he/she can ask about your life, family, studies etc.

Add your answer

Round 3 - Assignment

Typing test and a bit more.

SME Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. What will be your game plan to increase the teams performance.

Ans. You can use points like. Coaching agents on their d-sats and guiding them how to handle the same situation if u face them ever again. Sharing cases and the case studies with agents, so they can understand/ and explain the issue better to the customer and creat a repo with the customer. Keeping agent well informed about running incentives/ bonus plans to keep them motivated to do their best. Addressing the needs and req...

Answered Anonymously

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Q2. What makes you think you are the best person to take the position.

Ans. After working for a certain time on the applications, I have gathered a lot of knowledge and experience about the issues and the workflow of the application and to grow further. I would like to step up and assist my team to learn the things that I have learn from the experience and issues I dealt with.

Answered Anonymously

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be prepared to handle situations that the interviewer might share and ask for your responses or workflow in athat situation particular situation.
Troubleshooting steps for an issue that's.more frequent or trending.
And

Other
stuff related to process

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SME Interview Questions & Answers

Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. They asked about my self, about my hobbies, company, how will I do team work

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, must check company's profile and gather more and more information regarding the complany in which you are going to give an interview

Interview questions from similar companies

SME Interview Questions & Answers

IBM

posted on 24 May 2021

Interview Questionnaire

3 Questions

Q1. Technical

Add your answer

Q2. Learn

Add your answer

Q3. Prepare and go

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SME Interview Questions & Answers

Concentrix Corporation

posted on 7 Apr 2022

I was interviewed before Apr 2021.

Round 1 - One-on-one

(1 Question)

Q1. What did you done so that we should offer this position

Add your answer

Round 2 - HR

(4 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. Tell me about yourself.

Add your answer

Q3. Where do you see yourself in 5 years?

Add your answer

Q4. Why are you looking for a change?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before attempting

SME Interview Questions & Answers

HCLTech

Anonymous

posted on 5 Jan 2021

Interview Questionnaire

2 Questions

Q1. General questions

Add your answer

Q2. Be confident and answer

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SME Interview Questions & Answers

Wipro

Anonymous

posted on 2 Aug 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Normal HR about previous experience and basic questions.

Add your answer

Round 3 - Aptitude Test

Grammartical Question

Round 4 - One-on-one

(1 Question)

Q1. Technical questions, Previous experience.

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Round 5 - Trying Test

(1 Question)

Q1. Normal typing test with 90% Accuracy and more than 30 typing speed.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck

SME Interview Questions & Answers

IBM

posted on 26 Dec 2021

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. 1. What is difference between SOF and SOW

Ans.

SOF stands for Statement of Work, which outlines the scope, deliverables, and timeline of a project. SOW stands for Scope of Work, which details the specific tasks and responsibilities of a project.

SOF focuses on the overall project objectives and outcomes
SOW breaks down the project into specific tasks and responsibilities
SOF is usually more high-level and strategic
SOW is more detailed and operational
Example: SOF might...

Answered by AI

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Q2. 2. Why KYC needs to be perform on clients

Ans.

KYC is essential to verify the identity of clients and prevent fraud, money laundering, and terrorist financing.

KYC helps in verifying the identity of clients to ensure they are who they claim to be.
It helps in preventing fraud by identifying suspicious activities and individuals.
KYC also helps in complying with regulatory requirements and preventing money laundering and terrorist financing.
It helps in building trust w...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, speak clearly and have good knowledge of the JD.

SME Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 9 Sep 2022

I applied via Referral

Round 1 - Aptitude Test

You will be given some statements which you need to speak, then repeat what is being said, need to fill the blanks, correct the incorrect statements

Round 2 - Case Study

You need to speak or write on a particular topic

Round 3 - HR

(1 Question)

Q1. This will need to make you aware of the job you are applying for and will check your experience or about your CV

Add your answer

Round 4 - Technical

(1 Question)

Q1. Ops manager will take the final round

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you speaks. be ready with the points on the topics which you have in CV

Teleperformance Interview FAQs

How many rounds are there in Teleperformance SME interview?

Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are HR, Technical and Resume Shortlist.

How to prepare for Teleperformance SME interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are SME, Sales Process, Subject Matter Expertise, Team Management and AR.

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Teleperformance SME Interview Process

based on 2 interviews

Interview experience

4.5

Good

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Teleperformance SME Salary

based on 886 salaries

₹1 L/yr - ₹6.3 L/yr

36% less than the average SME Salary in India

View more details

Teleperformance Salaries in India

Customer Care Executive 6.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 6.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 6.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 3.4k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 2.9k salaries	₹0 L/yr - ₹0 L/yr