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Teleperformance
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Filter reviews by Teleperformance SME Reviews
Overall Rating
based on 169
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
61% employees reported
Rotational Shift
57% employees reported
Flexible timing
46% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
37 reviews
Rated by Men
122 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's SMEs
Is Teleperformance a good place to work for SMEs?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 169 employee reviews, it's clear that most smes have an average experience working at Teleperformance.
Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Teleperformance pay their SMEs well?
According to AmbitionBox reviews, Teleperformance smes rate their salary and benefits at 3.1 out of 5, based on 169 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's smes salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for smes,
click here
.
How is the work culture at Teleperformance for SMEs?
Work culture at Teleperformance for smes is rated 3.3 out of 5 by 169 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for smes,
click here
.
How is the job security at Teleperformance for SMEs?
Based on 169 reviews on AmbitionBox, Teleperformance's smes rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for smes,
click here
.
Is work from home available to SMEs at Teleperformance?
According to AmbitionBox, 13% of Teleperformance's smes work from home permanently, 61% work from the office, and 26% follow a hybrid model, based on 23 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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Teleperformance SME Reviews by Locations
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- Teleperformance SME Bangalore / Bengaluru Reviews
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Teleperformance Reviews by Designations
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36%
less
than the average SME Salary in India
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Office cab/shuttle
6 total
responses
Free meal
6 total
responses
International/On-site exposure
1 total
response
Health insurance
5 total
responses
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