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Foundever Interview Questions, Process, and Tips
Top Foundever Interview Questions and Answers
- Q1. What is money market securities and commercial papersasked in Customer Service Executive interview
- Q2. How would you handle a customer who is angry?asked in Customer Service Associate interview
- Q3. Why to the working of zener diodesasked in Costumer Service interview
Foundever Interview Experiences
146 interviews found
I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction Why you wanted to job ? About BPO sector ?
(2 Questions)
- Q1. Typing test I reached 25wpm and 98 accuracy
- Q2. Topic on own I said about women empowerment
(1 Question)
- Q1. Option on online shopping? Online shopping is flexible and easier in many ways . Mostly, now a days people are choosing online shopping because of their busy schedule. There are advantage and disadvantage ...
Interview Preparation Tips
Waiting for the response sir /mam
Non Voice Process Associate Interview Questions asked at other Companies
Selected
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with strong communication skills and problem-solving abilities.
Over 5 years of experience in providing chat and email support for various companies
Proficient in handling customer inquiries, resolving issues, and providing product information
Skilled in multitasking, time management, and working efficiently under pressure
Excellent written and verbal communication skills
Familiar with...
- Q2. Asked me how long I was living in the current city
(2 Questions)
- Q1. Essay on worst decision of your life
- Ans.
My worst decision was dropping out of college without a plan.
Lack of guidance and support led to impulsive decision
Struggled to find stable job without degree
Realized the importance of education later on
- Q2. Had to handle 3 mock chats continuously
(2 Questions)
- Q1. Self introduction
- Q2. What will you do if customer asks for refund
- Ans.
I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.
Review company policy on refunds
Check if customer is eligible for a refund based on policy
Process refund according to company guidelines
Communicate refund process and timeline to customer
Offer alternative solutions if refund is not possible
Chat and Email Support Executive Interview Questions asked at other Companies
Yamini Kondapuram
(2 Questions)
- Q1. What have you done since completing your graduation?
- Q2. Nothing he didn't asked anything because this interview is just a formality to him
Interview Preparation Tips
Voice Process Executive Interview Questions asked at other Companies
Customer Care Executive & Cashier Interview Questions & Answers
Glory Joy Joseph
posted on 28 Mar 2025
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Introduction. About our self over all they will look for the good communication. It doesn't matter if your fresher or experience. According to me the interview process pretty easy you can crack just be con...
- Q2. Negotiation Activ listening. Problem solving
Interview Preparation Tips
Customer Care Executive & Cashier Interview Questions asked at other Companies
Foundever interview questions for popular designations
Selected
I appeared for an interview in Jul 2024.
(2 Questions)
- Q1. Basic introduction and assignment
- Q2. Aptitude and topics to speak in english.
Two members took an English and grammar knowledge assessment.
(2 Questions)
- Q1. Talk about all computers stuffs
- Q2. Hardware and software
(1 Question)
- Q1. Asked technical questions in operation round about wifi routers, computer softwares, printers and Americans behaviour and all are irrelevant topics.
Interview Preparation Tips
Senior Technical Specialist Interview Questions asked at other Companies
Get interview-ready with Top Foundever Interview Questions
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Typing test and listening
- Q2. Conversation and HR friendly nature
Interview Preparation Tips
I was really impressed with the level of service I received!
Top Foundever Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Jobs at Foundever
Selected
I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.
This was Chat round, In this round we have to communicate with customer and resolve their queries through chat
(1 Question)
- Q1. About Self Introduction and Basic Questions about education
Given a topic (15min time)to complete
(3 Questions)
- Q1. Asked about myself and family background
- Q2. About Education and why do you choose
- Q3. Asked about night shift ,Is it ok or not
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
(1 Question)
- Q1. Self introduction
Debt Collector Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Quality tools, 7Qc tools
- Q2. 7 QC tools, Six sigmas
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
(2 Questions)
- Q1. Basic computer knowledge
- Q2. General hardware and software
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing a team of support tech
- Q2. Where do you stay
- Ans.
I currently stay in a rented apartment in downtown area.
I stay in a rented apartment
Located in downtown area
Close to public transportation
Nearby grocery stores and restaurants
Interview Preparation Tips
Technical Support Associate Interview Questions asked at other Companies
MUZAFFAR AHMED
Selected
I appeared for an interview in Jul 2024.
(2 Questions)
- Q1. Self introduction
- Q2. Tell something about your personal experiences
- Ans.
I have gained valuable customer service skills through my previous roles in hospitality.
Worked in customer-facing roles in the hospitality industry
Handled guest inquiries and resolved issues effectively
Received positive feedback from guests for excellent service
Trained new staff on customer service best practices
Harvar voice assessment.
(2 Questions)
- Q1. Self introduction
- Q2. Where do you see yourself in next 5 years
- Ans.
In the next 5 years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a managerial role.
Continuing to excel in my current role as a Front Office Executive
Participating in leadership development programs to enhance my skills
Building strong relationships with colleagues and clients to further my career
Working towards becoming a Front Office Manager or similar position
Interview Preparation Tips
Front Office Executive Interview Questions asked at other Companies
Foundever Interview FAQs
The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.
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Foundever Interviews By Designations
- Foundever Customer Service Executive Interview Questions
- Foundever Customer Service Associate Interview Questions
- Foundever Customer Service Professional Interview Questions
- Foundever Customer Service Representative Interview Questions
- Foundever Customer Care Executive Interview Questions
- Foundever Technical Support Representative Interview Questions
- Foundever Customer Support Associate Interview Questions
- Foundever CSR Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Professional Interview Questions
- Customer Service Representative Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- CSP Interview Questions
- CSR Executive Interview Questions
- Show more
Foundever Interview Process
based on 168 interviews
Interview experience
Interview Questions from Similar Companies
Foundever Reviews and Ratings
based on 2.1k reviews
Rating in categories
Mumbai Suburban
0-4 Yrs
₹ 0.5-2 LPA
Mumbai,
Mumbai Suburban
1-4 Yrs
₹ 0.5-1.75 LPA
|
Customer Service Professional
717
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
554
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Representative
379
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Customer Support Executive
258
salaries
| ₹1.1 L/yr - ₹4.1 L/yr |
|
Team Lead
233
salaries
| ₹1.8 L/yr - ₹9 L/yr |
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