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IntouchCX Interview Questions, Process, and Tips
Updated
23 Dec 2024
Top IntouchCX Interview Questions and Answers
- Q1. How important customers satisfaction means to you?asked in Senior E Support Officer interview
- Q2. What are WFM tools you worked onasked in Senior Analyst interview
- Q3. What do you know about ecommerce?asked in Customer Service Executive interview
Popular Job Profiles
184 IntouchCX Interview Experiences
506 questions found
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Popular
Anonymous
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (4 Questions)
- Q1. What is yours favorite place? View Answers (1)
- Q2. What do you know about customer care View Answers (1)
- Q3. Self introduction Add Answer
- Q4. What is bpo.Why you want to work with View Answers (1)
2
Assignment Round
What type of weather you like
Interview Preparation Tips
Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
2 Interview Rounds
1
Aptitude Test Round
Just basic behavioral aptitude questions that you had to say you agree, disagree or somewhere in between.
2
Technical Round (1 Question)
- Q1. Mock customer support chat exam Add Answer
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (3 Questions)
- Q1. You are asked me any question Add Answer
- Q2. I am ready to anytime told the answer Add Answer
- Q3. My first skil very interesting most powerful thought and motivation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - All of the students or house wife can do work veri easy work
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What was your experience during the one-on-one round with the manager? View Answers (1)
- Q2. Basically check communication Add Answer
IntouchCX interview questions for popular designations
hemanth v
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. About experience Add Answer
2
Assignment Round
English language test
3
HR Round (2 Questions)
- Q1. Salary discussion Add Answer
- Q2. Previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join this company because they will show salary issues they won't respond also.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What is your favorite season and why? View Answers (1)
- Q2. Which movie is your favorite and why View Answers (1)
2
Assignment Round
It was a typing test on a computer
Jobs at IntouchCX
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in Jul 2024.
4 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Personal questions Add Answer
- Q2. Personal questions about the job Add Answer
2
Assignment Round
Chat test / Writing test
3
HR Round (2 Questions)
- Q1. Personal questions Add Answer
- Q2. Questions about the process Add Answer
4
Typing Test Round (2 Questions)
- Q1. Typing test questions Add Answer
- Q2. 3 questions in typing test Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - No job security
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
5 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Talk 2 minutes on a topic View Answers (1)
2
Assessment round Round (2 Questions)
- Q1. Verbal reasoning Add Answer
- Q2. Few questions should be answered in English proficiency Add Answer
3
Technical Round (2 Questions)
- Q1. Few questions related to voice and non voice process Add Answer
- Q2. If experienced few questions subject to past employment role Add Answer
4
Group Discussion Round
Pannel round with some communication skills and english pronounciation etc
5
Behavioral Round (2 Questions)
- Q1. Few questions related to voice and non voice or speak something on a topic for 2 min Add Answer
- Q2. Salary discussion and nyt shift comfort Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Get prepared on English grammar and communication skills with fluency
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Walk through your project? View Answers (1)
- Q2. Behavioral questions? Add Answer
2
Technical Round (2 Questions)
- Q1. Questions based on Advanced Excel like Vlookup, Index match, sumifs, pivot tables Add Answer
- Q2. Behavioral questions Add Answer
3
HR Round (1 Question)
- Q1. Salary negotiation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be thorough with your projects
Basic SQL, Advanced Excel, Tableau or Power BI
Basic SQL, Advanced Excel, Tableau or Power BI
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Assignment Round
General questions to check communication and mindset
2
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Best moment, a day well spent View Answers (1)
3
HR Round (2 Questions)
- Q1. Questions about self Add Answer
- Q2. Self introduction Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - communications skills are required
IntouchCX Interview FAQs
How many rounds are there in IntouchCX interview?
IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IntouchCX interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, customer support, international bpo, International Voice Process and Semi Voice.
What are the top questions asked in IntouchCX interview?
How long is the IntouchCX interview process?
The duration of IntouchCX interview process can vary, but typically it takes about less than 2 weeks to complete.
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IntouchCX Interviews By Designations
- IntouchCX E Support Officer Interview Questions
- IntouchCX Customer Service Executive Interview Questions
- IntouchCX Senior E Support Officer Interview Questions
- IntouchCX Customer Support Executive Interview Questions
- IntouchCX Customer Service Associate Interview Questions
- IntouchCX Chat Support Executive Interview Questions
- IntouchCX Customer Service Representative Interview Questions
- IntouchCX Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- E Support Officer Interview Questions
- Customer Service Executive Interview Questions
- Senior E Support Officer Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Team Lead Interview Questions
- Chat Support Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Process at IntouchCX
based on 80 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 126 IntouchCX interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
Campus Placement
37%
20%
20%
3%
3%
1%
16% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join IntouchCX We are IntouchCX. Where innovation meets industry.
Interview Questions from Similar Companies
IntouchCX Reviews and Ratings
based on 1.8k reviews
Rating in categories
IntouchCX - Executive - Customer Support - International Voice Process (1-7 yrs)
1-7 Yrs
Not Disclosed
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| ₹1.5 L/yr - ₹4.8 L/yr |
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