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IntouchCX Non Voice Customer Service Executive Interview Questions and Answers

Updated 14 Jun 2022

IntouchCX Non Voice Customer Service Executive Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce your self ...
  • Q2. What is your past company experience
  • Q3. Where do you stay.....

Interview Preparation Tips

Interview preparation tips for other job seekers - we should prepare for interview....

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction & Basics
  • Q2. Introduction Basics
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Assignment 

Online we have to take this assessment
They will randomly give a topic about that we have to write (essay)

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction They will give a topic we have to speak about 5 minutes
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. If the company needs the employee of only 3 month than why you doesn't mentioned in the job portal
  • Ans. 

    The company may have specific project requirements or temporary needs that are not always reflected in job postings.

    • Companies may have short-term projects or seasonal work that require temporary employees.

    • Employers may have urgent needs that arise after the initial job posting.

    • Some companies prefer to hire on a temporary basis before offering a permanent position.

    • Job portals may not always be updated in real-time to re

  • Answered by AI
  • Q2. After the assessment why the candidate have to wait for an many hours

Interview Preparation Tips

Interview preparation tips for other job seekers - First they conducting yhe assessment round that is typing speed in mobile phone instant of sytem i don't know how its possible and in second round they told about the role thats they only need has for 3 month after that they will terminate us
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Checking your Communication and English speaking skills
Round 2 - Technical 

(1 Question)

  • Q1. Second round same lead HR gonna take interview and they check your communication
Round 3 - One-on-one 

(1 Question)

  • Q1. Good communication, your educational background, yourself introduction, ,multiple cross questions they ask you have to answer properly about you and the role your going to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I attend all three rounds and got selected in the same day itself but after confirmation with the manager that I got selected, there is no response from HR I try to speak to him but he did not response I think that is one of the drawback in this company
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic harver test it is very easy

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking about self and one topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Round 4 - Versant 

(1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction to test your communication.
  • Q2. Tell me about yourself in short and sweet mammers
Round 3 - One-on-one 

(1 Question)

  • Q1. Any random topic you need speak about 2mins
  • Ans. 

    I will talk about the impact of social media on mental health.

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious consequences for mental health

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Omega Healthcare Voice Process Executive interview:
  • Communication Skills
  • English
Interview preparation tips for other job seekers - Have a good communication skills and build confidence
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Depends on our resume and self introduction.
  • Q2. Self introduction
  • Q3. Previous company position related
  • Q4. Why you left that company
Round 3 - Aptitude Test 

Maths related and typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Related to previous company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Typing Test 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Basic questions of excel
  • Q3. Typing test with best accuracy

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job selected
  • Ans. This job seteled in my life
  • Answered Anonymously
  • Q2. How do you work
  • Ans. My stritli and properly doing
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Service Executive interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are HR and Resume Shortlist.

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IntouchCX Non Voice Customer Service Executive Salary
based on 4 salaries
₹2.5 L/yr - ₹3 L/yr
11% less than the average Non Voice Customer Service Executive Salary in India
View more details

IntouchCX Non Voice Customer Service Executive Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

3.9

Salary

3.3

Job security

3.9

Company culture

3.5

Promotions

4.1

Work satisfaction

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