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Firstsource Solutions

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3.7

based on 4.6k Reviews

Video summary

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Firstsource Solutions Interview Questions, Process, and Tips

Updated 3 Mar 2025

Firstsource Solutions Interview Experiences

Popular Designations

295 interviews found

BPO Associate Interview Questions & Answers

Anonymous

posted on 30 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Why are you working this job

Add your answer

Q2. I want to make my life successful and try hard work together to make my company go further .

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything asked was answered correctly and simply.

BPO Associate Interview Questions asked at other Companies

Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?

View answer (1)

Advisor Interview Questions & Answers

Anonymous

posted on 5 Feb 2021

I applied via Izee manpower and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About sandalwood mafia opinion was asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good

Advisor Interview Questions asked at other Companies

Q1. What knowledge do you have about market? What is the status of current market

View answer (3)

Mortgage Underwriter Interview Questions & Answers

Anonymous

posted on 11 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Asking about previous experience and work

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking some key questions about process

Mortgage Underwriter Interview Questions asked at other Companies

Q1. What all points are there which consider being a Red Flag while processing the loan applications?

View answer (1)

Quality Analyst Interview Questions & Answers

Sonal Sanket Patel

posted on 18 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR

(8 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Why are you looking for a change?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing be confident, give the right answer

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest

View answer (3)

Senior Analyst Interview Questions & Answers

Anonymous

posted on 6 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Regarding previous experiences, will be able to handle pressure or not, they will check your com skills, etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and don't fake around. Ask for shift timings especially.

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more

View answer (1)

Get interview-ready with Top Firstsource Solutions Interview Questions

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction & work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Jobs at Firstsource Solutions

View all

CSA Life Science - Microbiology, Biomedical, Biotechnology

Chennai

0-1 Yrs

₹ 1-2 LPA

Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai, Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Firstsource Hiring - International BPO!!

Chennai

0-1 Yrs

₹ 1-2 LPA

Hirirng !! Senior AR Caller !! Firstsource !!

Chennai

1-5 Yrs

₹ 3-5.5 LPA

Hiring !! Senior AR Caller !! Firstsource !!

Chennai

1-5 Yrs

₹ 3-5.5 LPA

Contact Center Executive Interview Questions & Answers

Anonymous

posted on 25 Feb 2021

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. English to hindi conversation,

Add your answer

Q2. Hindi ginti

Add your answer

Q3. General knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Become already wigh hindi to english translation,numbers knowladge

Contact Center Executive Interview Questions asked at other Companies

Q1. Can you handle the pressure of sale?

View answer (1)

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Nov 2020

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About my self, banking questions like full form of IMPS, NEFT, ATM, difference between saving And current account, knowledge about online banking etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confident, speak fluently,

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (35)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. First of all you'll be tested with your brief introduction. been asked about experience after graduation. Well then 2nd round of interview will have some technical questions then writing test ex- email wri...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the company for which you're going just be confident as nowadays company looks for an employee who are confident just do that and you know what you have to say about your past experience with good communication skills says it you'll shine in interview.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Manager Process Excellence Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Six sigma , robotic automation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be genuine, share your experience, talk about the project you lead

Manager Process Excellence Interview Questions asked at other Companies

Q1. Application of VSM and other lean tools

View answer (1)

Top trending discussions

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Interview Tips & Stories

2d (edited)

engagingstriker

student at

SRM Institute of Science & Technology, Chennai

Suggestion to learn new stack after React

I work for a small startup on React. In our company they use fastAPI, ML, RAG models etc they work Chatbots etc I don't think they will give an opportunity to work on that to me. So, I have like 1 year of experience in ReactJs. I am good at react. Which technology would be the best to explore ???? I have thoughts of working on java backend but I don't have any experience in java. I too have very little. I am more happy to code in python. Should I learn python, javascript based backend. I like python and js based backend work only. But I see everywhere companies only hire for Java backend only 😢 any suggestions guys please. Guide me

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?

Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Firstsource Solutions interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.

What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
what are the elements of a sales write up and what part does storytelling play ...read more
What are the contents in PDD and SDD that are relevant for RPA develope...read more

How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interviews By Designations

Interview Questions for Popular Designations

Firstsource Solutions Interview Process

based on 246 interviews

Interview experience

3.8

Good

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Ramakrishna Mission Vivekananda College, Chennai Placement Questions

1 Interview

View all

Jobs at Firstsource Solutions

CSA Life Science - Microbiology, Biomedical, Biotechnology

Chennai

0-1 Yrs

₹ 1-2 LPA

Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai,

Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Explore more jobs

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹2 L/yr - ₹7.7 L/yr
Analyst 1.7k salaries	₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	₹0.8 L/yr - ₹5 L/yr
Associate 1k salaries	₹1.5 L/yr - ₹5 L/yr
Senior Associate 990 salaries	₹1 L/yr - ₹7.7 L/yr