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Firstsource Solutions Interview Questions, Process, and Tips

Updated 3 Mar 2025

Top Firstsource Solutions Interview Questions and Answers

View all 90 questions

Firstsource Solutions Interview Experiences

Popular Designations

295 interviews found

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General questions like tell me about your self
Round 2 - Aptitude Test 

General questions

Round 3 - One-on-one 

(1 Question)

  • Q1. About project and how would you manage

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is to long if at office around 8am last round will be done on 8.30 pm

Senior Customer Support Associate Interview Questions asked at other Companies

Q1. How do you communicate with customer through email ?
View answer (1)

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Communication level,explain about yourself,checking fluency,flow of language

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice beforehand,clarify doubts if any with HR even at start.

Mortgage Analyst Interview Questions asked at other Companies

Q1. What is your expectation with HCL
View answer (1)

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction, About your experience and General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good they will not response properly at the same time they won't respect employees once you left the organisation.I never had seen this kind of company ever and it's been 4 months still they didn't clear my fandf.

Associate QA L2 Interview Questions asked at other Companies

Q1. Java program to find the missing number from array.
View answer (1)

Interview Questionnaire 

1 Question

  • Q1. About me , Why I left previous organisation .

Top Firstsource Solutions Customer Service Associate Interview Questions and Answers

Q1. Do you know the english well and have a skill of computer
View answer (1)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, knowledge about process

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy to me getting a job, be confident when your in interview.

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (19)

Get interview-ready with Top Firstsource Solutions Interview Questions

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Where do you see yourself in 5 years?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work and the interview was good in process.

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Jobs at Firstsource Solutions

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I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Where do you see yourself in 5 years?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work and the interview was good in process.

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Senior Analyst, Worked For Pre Underwriting Process Interview Questions & Answers

user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 3 - Aptitude Test 

It was about English grammar , Numerical and Alphabet questions.

Round 4 - Technical 

(1 Question)

  • Q1. It was a operation manager round, He could asked questions about yourself, your experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and attend interview. grab opportunity.

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. What do you know about uk?
  • Q3. Why you do you wanna join first source

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your communication strong , they only check how well you can communicate.

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About work experience and efficiency
  • Q2. Knowledge of various types of mortgage processes

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the best resume which attracts recruiters mind

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process

based on 246 interviews

Interview experience

3.8
  
Good
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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai,

Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

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