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Firstsource Solutions

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3.7

based on 4.6k Reviews

Video summary

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Firstsource Solutions Interview Questions, Process, and Tips

Updated 3 Mar 2025

Firstsource Solutions Interview Experiences

Popular Designations

295 interviews found

Banking Officer Interview Questions & Answers

Anonymous

posted on 21 May 2022

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Case Study

Round 2 - Assignment

Banking information

Interview Preparation Tips

Interview preparation tips for other job seekers - Nc good. Career development karne ka best platform

Banking Officer Interview Questions asked at other Companies

Q1. How to handle Customers and how to convince Customer's..

View answer (13)

Sales Executive Interview Questions & Answers

Anonymous

posted on 22 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(6 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Tell me something that not written in your cv

Add your answer

Q3. Why do you want to join bpo

Add your answer

Q4. Where you want to see yourself in next 5 years

Add your answer

Q5. What was your job role in previous organisation tell me in briief

Add your answer

Q6. Why should we hire you?

Add your answer

Round 3 - Group Discussion

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?

View answer (51)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 6 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Assignment

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

chennai Interview Questions & Answers

Anonymous

posted on 23 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Basic questions about sql

Add your answer

Q2. Roles and responsibilities in previous company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fully prepared before attending the interview.You have to know well about the tools which you have mentioned in your resume

Senior Associate Interview Questions & Answers

Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Give me about your self ?

Add your answer

Q2. Why want to this job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You want to join this organization so first
You have good communication skills and basic knowledge English language and computer operating.

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?

View answer (10)

Get interview-ready with Top Firstsource Solutions Interview Questions

Mortgage Underwriter Interview Questions & Answers

Anonymous

posted on 6 Jun 2021

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Related about mortgage

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently

Mortgage Underwriter Interview Questions asked at other Companies

Q1. What all points are there which consider being a Red Flag while processing the loan applications?

View answer (1)

Jobs at Firstsource Solutions

View all

CSA Life Science - Microbiology, Biomedical, Biotechnology

Chennai

0-1 Yrs

₹ 1-2 LPA

Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai, Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Firstsource Hiring - International BPO!!

Chennai

0-1 Yrs

₹ 1-2 LPA

Hirirng !! Senior AR Caller !! Firstsource !!

Chennai

1-5 Yrs

₹ 3-5.5 LPA

Hiring !! Senior AR Caller !! Firstsource !!

Chennai

1-5 Yrs

₹ 3-5.5 LPA

Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 20 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all tips

Round 2 - HR

(1 Question)

Q1. Self intro and job experience

Add your answer

Round 3 - Assignment

English grammar, reasoning ,typing

Round 4 - HR

(1 Question)

Q1. Final Hr round/opps round

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security nor job guarantee. Close the process any time and remove all associate from job and make jobless at any point of time.

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?

View answer (1)

US Mortgage Interview Questions & Answers

Anonymous

posted on 18 Feb 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. What is mortgage?

Ans.

A mortgage is a loan used to purchase a property, where the property itself serves as collateral for the loan.

A mortgage is a type of loan specifically used for buying real estate.
The property being purchased is used as collateral to secure the loan.
The borrower makes regular payments to the lender over a specified period of time.
If the borrower fails to make payments, the lender can foreclose on the property.
Mortgages...

Answered by AI

View 3 more answers

Q2. What are the documents you will use?

Ans.

The documents used in US Mortgage include income verification, credit reports, bank statements, tax returns, and property appraisal.

Income verification
Credit reports
Bank statements
Tax returns
Property appraisal

Answered by AI

View 1 more answer

Q3. Self introduction?

Add your answer

Q4. US states and codes

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

US Mortgage Interview Questions asked at other Companies

Q1. What are the documents you will use?

View answer (2)

Loan Setup and Title Curative Interview Questions & Answers

Anonymous

posted on 25 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Expect questions from US Mortgage

Add your answer

Q2. Ex. Mortgage vs DEED of Trust

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for full day interview process.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 18 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. There were hr rounds with simple questions ops round same and the one which is challenging but will be cracked round was essay writing no gramatical errors no spelling mistakes and then typing test which i...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be genuine while giving interview use simple english not try to overact it is very simple rounds are easy to crack interview pannel is great hr is best concentrate on essay writing round part

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (35)

Top trending discussions

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Interview Tips & Stories

2d (edited)

engagingstriker

student at

SRM Institute of Science & Technology, Chennai

Suggestion to learn new stack after React

I work for a small startup on React. In our company they use fastAPI, ML, RAG models etc they work Chatbots etc I don't think they will give an opportunity to work on that to me. So, I have like 1 year of experience in ReactJs. I am good at react. Which technology would be the best to explore ???? I have thoughts of working on java backend but I don't have any experience in java. I too have very little. I am more happy to code in python. Should I learn python, javascript based backend. I like python and js based backend work only. But I see everywhere companies only hire for Java backend only 😢 any suggestions guys please. Guide me

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?

Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Firstsource Solutions interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.

What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
what are the elements of a sales write up and what part does storytelling play ...read more
What are the contents in PDD and SDD that are relevant for RPA develope...read more

How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interviews By Designations

Interview Questions for Popular Designations

Firstsource Solutions Interview Process

based on 246 interviews

Interview experience

3.8

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Ramakrishna Mission Vivekananda College, Chennai Placement Questions

1 Interview

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Jobs at Firstsource Solutions

CSA Life Science - Microbiology, Biomedical, Biotechnology

Chennai

0-1 Yrs

₹ 1-2 LPA

Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai,

Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Explore more jobs

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹2 L/yr - ₹7.7 L/yr
Analyst 1.7k salaries	₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	₹0.8 L/yr - ₹5 L/yr
Associate 1k salaries	₹1.5 L/yr - ₹5 L/yr
Senior Associate 990 salaries	₹1 L/yr - ₹7.7 L/yr