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Firstsource Solutions Interview Questions, Process, and Tips

Updated 3 Mar 2025

Top Firstsource Solutions Interview Questions and Answers

View all 90 questions

Firstsource Solutions Interview Experiences

Popular Designations

295 interviews found

Interview Questionnaire 

1 Question

  • Q1. Reasons for choosing this job, what changes would you like to bring into organisation, Spreadsheet skills

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (9)

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What makes you perfect for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - They doesn't go too deep and just try to be yourself

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Written test

Interview Preparation Tips

Interview preparation tips for other job seekers - Online interview

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Associate Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Previously what I don't in my work related everything they asked

Interview Preparation Tips

Topics to prepare for Firstsource Solutions Associate interview:
  • Present technology
Interview preparation tips for other job seekers - About my work and salery discussion and previous company and everything they asked

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Firstsource Solutions interview questions for popular designations

 Customer Service Associate

 (24)

 Senior Associate

 (17)

 Senior Analyst

 (14)

 C.S.A

 (10)

 Customer Support Associate

 (10)

 Analyst

 (9)

 Senior CSA

 (9)

 Senior Customer Service Associate

 (9)

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic question regarding personal and process knowledge in short
Round 2 - One-on-one 

(1 Question)

  • Q1. Current job profile, any other activities or skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever we are doing, say that only, no need to add additional.

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Get interview-ready with Top Firstsource Solutions Interview Questions

Interview Questionnaire 

1 Question

  • Q1. Work experience

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Jobs at Firstsource Solutions

View all

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (87)

Senior CSA Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Logical reasoning, time and Speed

Round 3 - Technical 

(1 Question)

  • Q1. Operational round with manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Good enivornment, supportive staff members.

Senior CSA Interview Questions asked at other Companies

Q1. Would you be able to sell 100 Refrigerators to 100 families living in North Pole? How many would you be able to sell?
View answer (1)

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. I told them about myself very shortly as they had my resume
  • Answered Anonymously
  • Q2. They had given me a topic any topic
  • Ans. I choose a topic quarantine what i did on those days
  • Answered Anonymously
  • Q3. Final round was a operation round as they ask the same question
  • Ans. I answered the management very nicely and then i got selected
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the process knowldage of this company

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?
View answer (1)

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Got a call from HR and took first round
Round 2 - One-on-one 

(1 Question)

  • Q1. Next round is one on one round with manager

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great experience attending and was not too tough to clear

Senior Analyst Interview Questions asked at other Companies

Q1. Explain 3 statement financial model Calculating discount rate Could you walk me through the DCF model? Other valuation methods. What PE is ideal? What is the other matrix to value the company? Difference between IRR and CAGR. What is Bond Y... read more
View answer (1)

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Firstsource Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, Communication Skills, Non Voice Process, international bpo and International Voice Process.
What are the top questions asked in Firstsource Solutions interview?

Some of the top questions asked at the Firstsource Solutions interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Firstsource Solutions Interview Process

based on 246 interviews

Interview experience

3.8
  
Good
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Firstsource Solutions Reviews and Ratings

based on 4.6k reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 4.6k Reviews and Ratings
Openings For AR Callers

Hyderabad / Secunderabad

1-6 Yrs

₹ 3-5.5 LPA

Voice Associate

Mumbai,

Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

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