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Alorica Interview Questions, Process, and Tips

Updated 10 Feb 2025

Top Alorica Interview Questions and Answers

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Alorica Interview Experiences

Popular Designations

70 interviews found

Retailer Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self intro And one topic
  • Q2. Topic about anything
Round 3 - Aptitude Test 

Easy one Different catagroies not that much difficulty compare other

Round 4 - One-on-one 

(1 Question)

  • Q1. Self intro and about experience if u have

Interview Preparation Tips

Interview preparation tips for other job seekers - All my 3 rounds of interview got finished peacefully but they took whole day to reject a candidate. The final was ops round that hr spoke to me like butter that even I felt like OK I got selected and it took so much time to know the results whether got selected or not one HR came and told me its getting late u can leave will call and update u. I was waiting waiting for 1 week no calls after that somehow I took one HR num and asked abt my result very frankly he is telling u got rejected in ops round. Is this fare? Making a candidate wait at least u guys can update ryt either selected or not ? So that We can try other company. Please make sure you are not repeating this same thing to other candidates not all are coming with good situations . They are inneed to get a job. U r rejecting or hiring it's up to u please am requesting u what ever update the candidates. And am really disappointed. In interview day itself we will prepare our mind like have to give best to this company and can learn many things Woww such a good atmosphere our parents will be proud when they hear my daughter or son is working in good company like with all those expectations we will be waiting for the results but u guys easily reject and won't even update..... Anyways thanks for giving me the opportunity to attend the interview alorica all the best for growing up ur company

Retailer Interview Questions asked at other Companies

Q1. Which is your computer speed typing on work?
View answer (2)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is sympathy empathy
  • Ans. 

    Sympathy is feeling compassion or sorrow for someone's situation, while empathy is understanding and sharing someone's feelings.

    • Sympathy is feeling sorry for someone without necessarily understanding their emotions.

    • Empathy is putting yourself in someone else's shoes and truly understanding their feelings.

    • Sympathy is more about feeling compassion, while empathy is about connecting emotionally.

    • Example: Sympathy - 'I'm so...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. They ask me general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and previous work experience
Round 3 - Aptitude Test 

It was related to grammar and scenarios to assist customers

Round 4 - One-on-one 

(2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction and previous job explanation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a good listener then answer for the question

Alorica interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Support Executive

 (6)

 Customer Care Executive

 (6)

 Non Voice Customer Care Executive

 (2)

 Team Manager

 (2)

 Customer Service Representative

 (2)

 Technical Lead

 (1)

 Senior Analyst

 (1)

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

The assignment was very goood

Round 3 - HR 

(1 Question)

  • Q1. Tell me about the company Tell me about your weakness and how did you overcome it

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Get interview-ready with Top Alorica Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - HR 

(1 Question)

  • Q1. See your communication skills are you a good listener or not your customer support skills
Round 4 - Listening and speaking test 

(1 Question)

  • Q1. Cool & be calm it will be very easy you have to score 58 out of 80 . And it will be conducted in their office.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Jobs at Alorica

View all
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Harver assessment 

(1 Question)

  • Q1. Online assessment on phone
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Group Discussion 

Talk about any particular topic

Round 4 - Versant 

(1 Question)

  • Q1. Voice and fluency test on computer

Customer Agent Interview Questions asked at other Companies

Q1. Who is the prime minister of India
View answer (3)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Tell about ur self any general topic like covid etc

Round 2 - Aptitude Test 

Basic aptitude test voice text grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - Be more patience and understanding.

Bpo Data Entry Operator Interview Questions asked at other Companies

Q1. What is Goodwill explain the concept with an example?
View answer (1)
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General questions on resume
Round 3 - One-on-one 

(1 Question)

  • Q1. Will have a face to face with manager
Round 4 - Aptitude Test 

(1 Question)

  • Q1. Paragraph writing choosing any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and build your communication skills and typing skills.

Senior Representative Interview Questions asked at other Companies

Q1. NAV cycle steps involved in day to day NAV calculation startinh with sub/redemption bookings ending with sending NAV to client
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 3 - Technical 

(1 Question)

  • Q1. Why do you want to work in BPO industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always confident.And be accurate to yourself. All the very best 👍

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Alorica Interview FAQs

How many rounds are there in Alorica interview?
Alorica interview process usually has 2-3 rounds. The most common rounds in the Alorica interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Alorica interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, Customer Service, international bpo, Communication Skills and customer support.
What are the top questions asked in Alorica interview?

Some of the top questions asked at the Alorica interview -

  1. Which type Scheduler you used in AD...read more
  2. What do you mean by customer according to y...read more
  3. How do you perform sql query optimizatio...read more
How long is the Alorica interview process?

The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.

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Alorica Interview Process

based on 62 interviews

Interview experience

3.8
  
Good
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Alorica Reviews and Ratings

based on 596 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.1

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 596 Reviews and Ratings
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