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I applied via Approached by Company and was interviewed before Oct 2023. There was 1 interview round.
I am a dedicated and empathetic customer experience agent with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer service roles
I am skilled in active listening and problem-solving
I strive to provide excellent service and ensure customer satisfaction
I have received multiple awards for outstanding customer service performance
My hobby is painting. It allows me to express my creativity and relax after a long day.
Painting helps me unwind and destress
I enjoy experimenting with different colors and techniques
It allows me to express my emotions and thoughts visually
I applied via Walk-in and was interviewed in Aug 2022. There were 4 interview rounds.
Grammar ,typing skills ,etc...
I applied via Job Fair and was interviewed in Feb 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
Alorica interview questions for popular designations
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.
Havor and versent aptitude test
Versent and langua aptitude test
Get interview-ready with Top Alorica Interview Questions
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
I have held various roles in database operations and administration, with responsibilities including performance tuning, backup and recovery, and security management.
Managed database performance by optimizing queries and indexes
Implemented backup and recovery strategies to ensure data integrity
Enforced security measures such as user access control and encryption
Collaborated with development teams to design efficient da...
I applied via Walk-in and was interviewed in Aug 2022. There were 4 interview rounds.
Introduction, qualification, pick a topic and talk.
You need take a typing test and verbal communication test in computer.
The customer service process involves assisting customers with their inquiries, complaints, and providing solutions to their problems.
Customer service executives handle customer inquiries and complaints.
They provide information and assistance to customers regarding products or services.
They resolve customer issues and complaints by offering appropriate solutions.
Customer service executives may use various communication...
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a strategic approach to streamline business operations and reduce costs.
It allows companies to focus on their core competencies while outsourcing non-core activities.
Common BPO services include customer support, technical support, data entry, and back-office operations.
For exa...
I applied via Referral and was interviewed before Mar 2022. There were 4 interview rounds.
Grammar and versant test. Multiple choices questions of grammar
Handling high bill postpaid customers
Listen to the customer's concerns and empathize with them
Explain the charges and provide a breakdown of the bill
Offer solutions such as payment plans or discounts
Ensure the customer understands their options and is satisfied with the resolution
Follow up with the customer to ensure their issue has been resolved
I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.
Verscent round were we have to listen to a words and do.
I have 3 years of experience in voice process roles. BPO refers to the entire outsourcing industry, while call center is a specific type of BPO focused on handling customer calls.
BPO (Business Process Outsourcing) is a broader term that encompasses various outsourcing services such as customer support, technical support, sales, etc.
Call center is a specific type of BPO that primarily focuses on handling inbound and out...
I have used the built-in scheduler in Azure Data Factory (ADF).
ADF provides a built-in scheduler that allows you to schedule and orchestrate data integration and data transformation activities.
The scheduler in ADF supports various scheduling options such as time-based, event-based, and tumbling window triggers.
You can define the schedule for your pipelines and activities using JSON-based expressions.
For example, you ca...
SQL query optimization involves analyzing and modifying queries to improve performance.
Identify and eliminate unnecessary or redundant queries
Use appropriate indexes to speed up data retrieval
Optimize query structure and syntax
Avoid using wildcard characters at the beginning of a LIKE statement
Minimize the use of subqueries
Use EXPLAIN or query execution plans to identify bottlenecks
Consider denormalizing tables for fre...
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The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 62 interviews
Interview experience
based on 596 reviews
Rating in categories
Mohali,
Chandigarh
0-1 Yrs
₹ 2.5-3.5 LPA
Customer Support Executive
177
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
143
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Manager
133
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Associate
49
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
49
salaries
| ₹0 L/yr - ₹0 L/yr |
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