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Alorica Interview Questions, Process, and Tips

Updated 10 Feb 2025

Top Alorica Interview Questions and Answers

View all 13 questions

Alorica Interview Experiences

Popular Designations

70 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was quite easy and fast

Round 2 - Group Discussion 

Nerve wracking because it was a group interview and you must answer without being pressured

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is the reason you will leave the company?
  • Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to program machine or computer that can be beneficial ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer with clarity an honesty

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Regarding background works
  • Q2. What do you understand by QA and koinof it
  • Ans. 

    QA stands for Quality Assurance, which involves ensuring that products or services meet specified requirements and standards.

    • QA involves testing and evaluating products or services to ensure they meet quality standards

    • QA helps identify and fix defects or issues in products or services

    • QA involves creating and implementing processes and procedures to improve quality

    • QA is essential in software development to ensure the fi

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. You're knowledge in previous organisation

Skills evaluated in this interview

Quality Assurance Analyst Interview Questions asked at other Companies

Q1. What Is Stress & Strain?? What Is Automobile??What is the works of an IC Engine?? Difference between IC engine and SI Engine.. What is Four stroke and two stroke engine??
View answer (2)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic harver test it is very easy

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking about self and one topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
Round 4 - Versant 

(1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Need to practice regarding bgp ospf and trouble shooting
Round 2 - One-on-one 

(1 Question)

  • Q1. Need practice regarding bgp,ospf

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Infrastructure Engineer Interview Questions asked at other Companies

Q1. What type of ticketing tool was used in your previous organization?
View answer (1)

Alorica interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Support Executive

 (6)

 Customer Care Executive

 (6)

 Non Voice Customer Care Executive

 (2)

 Team Manager

 (2)

 Customer Service Representative

 (2)

 Technical Lead

 (1)

 Senior Analyst

 (1)

Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What are your roles and responsibilities in your previous organisations?
  • Ans. 

    In my previous roles, I have been responsible for analyzing business processes, gathering requirements, creating solutions, and facilitating communication between stakeholders.

    • Analyzed current business processes to identify areas for improvement

    • Gathered and documented business requirements from stakeholders

    • Created solutions to address business needs and improve efficiency

    • Facilitated communication between different team...

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced business analyst with a background in corporate enterprise architecture.

    • Over 5 years of experience in analyzing business processes and identifying areas for improvement

    • Skilled in creating detailed business requirements and translating them into technical solutions

    • Strong understanding of corporate enterprise architecture principles and frameworks

    • Proficient in data analysis and visualization tools such as Tab...

  • Answered by AI
  • Q2. What are the recent projects you have worked on ?
  • Ans. 

    I have recently worked on implementing a new data analytics platform for a large financial institution.

    • Implemented a new data analytics platform to improve data analysis capabilities

    • Collaborated with stakeholders to gather requirements and ensure alignment with business goals

    • Conducted user training sessions to ensure successful adoption of the new platform

  • Answered by AI
  • Q3. How can you manage multiple projects at a time?
  • Ans. 

    To manage multiple projects at a time, I prioritize tasks, set clear goals, communicate effectively, delegate responsibilities, and use project management tools.

    • Prioritize tasks based on deadlines and importance

    • Set clear goals and milestones for each project

    • Communicate effectively with team members and stakeholders to ensure alignment

    • Delegate responsibilities to team members based on their strengths and expertise

    • Utiliz...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Strong foundation
2) Good Communication skills
3) Thorough with projects
4) Continuous Learning

Get interview-ready with Top Alorica Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Genral knowledge questions, communication skills

Round 2 - HR 

(2 Questions)

  • Q1. Something about your self
  • Q2. Work experience

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Alorica

View all
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Ok so tell us something about your self

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It's was normal test took on the PC

Round 2 - One-on-one 

(1 Question)

  • Q1. Didn't asked much questions about the previous experience

CSR Executive Interview Questions asked at other Companies

Q1. Do you have you lr own vehicle? We dont provide petrol expenses as well.
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What can you contribute to the company
  • Ans. 

    I can contribute my technical skills, problem-solving abilities, and strong communication skills to help improve customer satisfaction and resolve technical issues efficiently.

    • Strong technical skills in troubleshooting hardware and software issues

    • Excellent problem-solving abilities to quickly identify and resolve technical issues

    • Effective communication skills to provide clear and helpful instructions to customers

    • Abilit...

  • Answered by AI
  • Q2. Why did you choose to apply bpo
  • Ans. 

    I chose to apply to BPO because of the opportunity to work in a fast-paced environment and develop my communication skills.

    • Opportunity to work in a fast-paced environment

    • Develop communication skills

    • Interest in customer service and problem-solving

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t use po and opo

Technical Support Associate Interview Questions asked at other Companies

Q1. What is a difference between router and modem?
View answer (31)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is Social media?
  • Ans. 

    Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.

    • Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

    • Users can share photos, videos, and text posts on social media.

    • Social media allows for real-time communication and interaction with others.

    • Businesses use social media for marketing, custom...

  • Answered by AI
  • Q2. About native places?good thing or bad thing

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Alorica Interview FAQs

How many rounds are there in Alorica interview?
Alorica interview process usually has 2-3 rounds. The most common rounds in the Alorica interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Alorica interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, Customer Service, international bpo, Communication Skills and customer support.
What are the top questions asked in Alorica interview?

Some of the top questions asked at the Alorica interview -

  1. Which type Scheduler you used in AD...read more
  2. What do you mean by customer according to y...read more
  3. How do you perform sql query optimizatio...read more
How long is the Alorica interview process?

The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.

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Alorica Interview Process

based on 62 interviews

Interview experience

3.8
  
Good
View more
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Alorica Reviews and Ratings

based on 596 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.1

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 596 Reviews and Ratings
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