Premium Employer

i

This company page is being actively managed by Alorica Team. If you also belong to the team, you can get access from here

Alorica Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Alorica Interview Questions, Process, and Tips

Updated 10 Feb 2025

Top Alorica Interview Questions and Answers

View all 13 questions

Alorica Interview Experiences

Popular Designations

70 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Just basic questions about you and they will ask you to speak in English for 2 minutes on any topic

Round 3 - Aptitude Test 

English grammar test

Round 4 - HR 

(4 Questions)

  • Q1. Operation manager will take 3rd round
  • Q2. Why do you want to join us
  • Q3. How to handle irrate customer
  • Ans. 

    Listen actively, empathize, stay calm, apologize, offer solutions, follow up.

    • Listen to their concerns without interrupting.

    • Empathize with their frustration and show understanding.

    • Stay calm and composed, do not take their anger personally.

    • Apologize for the inconvenience caused, even if it's not your fault.

    • Offer solutions to resolve the issue and make things right.

    • Follow up with the customer to ensure their satisfaction.

    • ...

  • Answered by AI
  • Q4. What is your aim for next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your answer simple

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Referral and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Are you okay with night shift and rotational shift and rotational offs

Interview Preparation Tips

Interview preparation tips for other job seekers - For the 1st round they haven't asked anything just shared their information regarding shifts and off's and for the 2nd round which will be assessment, they will give you an idea about assessment format for about 5mins and then you will be asked to attend the assessment, but seriously it's worst and useless assessment because you might be using appropriate English as answers but they need only inappropriate English. After assessment im just waiting in the reception and one of the lady hr just came out and told sorry dear you haven't cleared your test because your communication skills are low and I was shocked😊😊😊..... actually my communication skills are better, and I'm pretty sure your way of processing is not up to the mark.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How can I clear alrorica interview?
  • Q2. Firstly search about alorica company and create a format for about yourself introduction, and then share your experience if any, they will check your communication skills and how can you reply on English,...

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep smiling and answer every question without fear.

Senior Database Analyst Interview Questions asked at other Companies

Q1. How will you prioritize tasks from different stakeholders
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Badi questions on education, experience and salary
Round 3 - Head interview 

(1 Question)

  • Q1. Everything a center head can ask on psychometric, role based situation handling etc

Senior Operations Manager Interview Questions asked at other Companies

Q1. How do you align operational strategies with the company's overall goals?
View answer (1)

Alorica interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Support Executive

 (6)

 Customer Care Executive

 (6)

 Non Voice Customer Care Executive

 (2)

 Team Manager

 (2)

 Customer Service Representative

 (2)

 Technical Lead

 (1)

 Senior Analyst

 (1)

Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself and my hobbies
Round 3 - Aptitude Test 

Basic Written and Speaking English

Interview Preparation Tips

Topics to prepare for Alorica interview:
  • About yourself
  • Hobbies
  • previous experience
Interview preparation tips for other job seekers - Please do not think that if we don’t get selected there are no others job rather than that we must think companies are more in need of employees.

Get interview-ready with Top Alorica Interview Questions

I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you wanna join alorica?
  • Q2. How do you handle multi tasking?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Jobs at Alorica

View all

Interview Questions & Answers

user image Anonymous

posted on 8 Dec 2021

I applied via Referral

Interview Questionnaire 

6 Questions

  • Q1. Iam fresher iam not asked
  • Q2. When ur free time now schedule interview time
  • Q3. When ur free time now call me mam
  • Q4. When ur free time now call me sir
  • Q5. Reference id my sister
  • Q6. Alorica is the on of the best company

Interview Preparation Tips

Interview preparation tips for other job seekers - Bpo mam iam still waiting for ur interview so ur free time now call me

Interview Questions & Answers

user image

posted on 17 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. Aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and please don't memorise anything.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Nice test with minimal effort and can be easy cracked

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about you and your carrier
  • Ans. 

    I am an experienced Back Office Executive with a strong track record in managing administrative tasks and ensuring smooth operations.

    • Managed and organized office documentation and records

    • Handled data entry and maintained accurate databases

    • Coordinated with different departments to ensure efficient workflow

    • Assisted in preparing reports and presentations

    • Implemented process improvements to enhance productivity

    • Trained new e

  • Answered by AI
  • Q2. Tell me about your self
  • Ans. 

    I am a detail-oriented and organized individual with experience in back office operations.

    • I have a strong background in data entry and documentation.

    • I am proficient in using various software and tools for back office tasks.

    • I have excellent time management and multitasking skills.

    • I am a team player and can collaborate effectively with colleagues.

    • I have a keen eye for detail and ensure accuracy in my work.

    • I am familiar w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice place to give interview and they are good company

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself and my hobbies
Round 3 - Aptitude Test 

Basic aptitude test with English writing and speaking skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident because more than we need job, company is in need of employees.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Alorica Interview FAQs

How many rounds are there in Alorica interview?
Alorica interview process usually has 2-3 rounds. The most common rounds in the Alorica interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Alorica interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, Customer Service, international bpo, Communication Skills and customer support.
What are the top questions asked in Alorica interview?

Some of the top questions asked at the Alorica interview -

  1. Which type Scheduler you used in AD...read more
  2. What do you mean by customer according to y...read more
  3. How do you perform sql query optimizatio...read more
How long is the Alorica interview process?

The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Alorica Interview Process

based on 62 interviews

Interview experience

3.8
  
Good
View more
Join Alorica Making Lives Better… One Interaction at a Time!

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.1k Interviews
Infosys Interview Questions
3.6
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Foundever Interview Questions
3.6
 • 142 Interviews
View all

Alorica Reviews and Ratings

based on 596 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.1

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 596 Reviews and Ratings
Human Resource Business Partner II

Bangalore / Bengaluru

3-6 Yrs

₹ 7-11 LPA

Corporate Legal Counsel

Mohali,

Bangalore / Bengaluru

3-7 Yrs

₹ 10-14 LPA

Walk In drive For International Voice & Non Voice Process...!!!

Bangalore / Bengaluru

0-5 Yrs

₹ 2.75-3.5 LPA

Explore more jobs
Customer Support Executive
177 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
143 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Manager
133 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Alorica with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview