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Alorica Interview Questions, Process, and Tips
Top Alorica Interview Questions and Answers
- Q1. Handling postpaid customer with high billasked in Customer Support Executive interview
- Q2. How to address customer if they talk rudeasked in Customer experience Executive interview
- Q3. Which type Scheduler you used in ADF ?asked in Technical Lead interview
Alorica Interview Experiences
70 interviews found
Anonymous
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work in BPO
- Q2. What do you know about our company
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Share details of your previous job.
(2 Questions)
- Q1. Tel me about your self About previous job
- Q2. ( Nothing much the interview round are very simple and a communication is required )
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Whay you want join BPO?
- Ans.
I want to join BPO because I enjoy helping customers and providing excellent service.
I have a passion for customer service and enjoy interacting with people.
I have strong communication skills and can effectively handle customer inquiries and complaints.
I am a problem solver and enjoy finding solutions to customer issues.
I am motivated by the opportunity to make a positive impact on customer satisfaction.
I have previous...
- Q2. What are customer service?
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries, concerns, and complaints.
It includes providing information about products or services, helping customers make informed decisions, and resolving issues.
Good customer service can lead to customer loyalty and positive word-of-mouth marketing.
Examples of cus...
Interview Preparation Tips
Anitha A
I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Alorica interview questions for popular designations
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
Grammar, audio, some live chats scenario
(1 Question)
- Q1. What do you mean by customer according to you?
- Ans.
A customer is an individual or organization that purchases goods or services from a business.
A customer is the reason why a business exists
They are the ones who pay for the products or services
Their satisfaction is crucial for the success of the business
They can be individuals or organizations
Examples: A person buying a coffee from a cafe, a company purchasing software from a vendor
Interview Preparation Tips
Customer experience Specialist Interview Questions asked at other Companies
Get interview-ready with Top Alorica Interview Questions
Interview Questionnaire
1 Question
- Q1. Regarding the Monitoring Application ,Ticketing tools and Graphics graffana
Jobs at Alorica
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Stability
- Q2. Past experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.
Deals with grammatical questions, hearing and listening skills
Assessment with grammar
(1 Question)
- Q1. Previous experience with the companies worked
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am an experienced team manager with a strong track record of leading successful teams and achieving goals.
Experienced team manager
Proven track record of leading successful teams
Goal-oriented and results-driven
Strong communication and interpersonal skills
Ability to motivate and inspire team members
Effective problem-solving and decision-making abilities
- Q2. What was your last package
Interview Preparation Tips
Team Manager Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.
Interview Preparation Tips
Top trending discussions
Alorica Interview FAQs
The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.
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Alorica Interviews By Designations
- Alorica Customer Service Executive Interview Questions
- Alorica Customer Support Executive Interview Questions
- Alorica Customer Care Executive Interview Questions
- Alorica Non Voice Customer Care Executive Interview Questions
- Alorica Team Manager Interview Questions
- Alorica Customer Service Representative Interview Questions
- Alorica Technical Lead Interview Questions
- Alorica Senior Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- Customer Care Executive Interview Questions
- Executive Interview Questions
- Software Engineer Interview Questions
- Intern Interview Questions
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- Show more
Alorica Interview Process
based on 62 interviews
Interview experience
Interview Questions from Similar Companies
Alorica Reviews and Ratings
based on 598 reviews
Rating in categories
|
Customer Support Executive
179
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
145
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Manager
129
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
51
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
49
salaries
| ₹0 L/yr - ₹0 L/yr |
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