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Alorica Interview Questions and Answers

Updated 22 Mar 2025

Alorica Interview Experiences

Popular Designations

72 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Nice test with minimal effort and can be easy cracked

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about you and your carrier
  • Ans. 

    I am an experienced Back Office Executive with a strong track record in managing administrative tasks and ensuring smooth operations.

    • Managed and organized office documentation and records

    • Handled data entry and maintained accurate databases

    • Coordinated with different departments to ensure efficient workflow

    • Assisted in preparing reports and presentations

    • Implemented process improvements to enhance productivity

    • Trained new e

  • Answered by AI
  • Q2. Tell me about your self
  • Ans. 

    I am a detail-oriented and organized individual with experience in back office operations.

    • I have a strong background in data entry and documentation.

    • I am proficient in using various software and tools for back office tasks.

    • I have excellent time management and multitasking skills.

    • I am a team player and can collaborate effectively with colleagues.

    • I have a keen eye for detail and ensure accuracy in my work.

    • I am familiar w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice place to give interview and they are good company

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself and my hobbies
Round 3 - Aptitude Test 

Basic aptitude test with English writing and speaking skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident because more than we need job, company is in need of employees.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work in BPO
  • Q2. What do you know about our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak proper English and answer every question confidently.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Interview Questions & Answers

user image Anonymous

posted on 9 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Share details of your previous job.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tel me about your self About previous job
  • Q2. ( Nothing much the interview round are very simple and a communication is required )

Interview Preparation Tips

Interview preparation tips for other job seekers - A good company to work and they offer great salary with lot of incentives and even the process is easy and simple

Alorica interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Support Executive

 (6)

 Customer Care Executive

 (6)

 Customer Service Representative

 (3)

 Non Voice Customer Care Executive

 (2)

 Team Manager

 (2)

 Technical Lead

 (1)

 Senior Analyst

 (1)

Interview Questions & Answers

user image

posted on 14 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Whay you want join BPO?
  • Ans. 

    I want to join BPO because I enjoy helping customers and providing excellent service.

    • I have a passion for customer service and enjoy interacting with people.

    • I have strong communication skills and can effectively handle customer inquiries and complaints.

    • I am a problem solver and enjoy finding solutions to customer issues.

    • I am motivated by the opportunity to make a positive impact on customer satisfaction.

    • I have previous...

  • Answered by AI
  • Q2. What are customer service?
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make informed decisions, and resolving issues.

    • Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

    • Examples of cus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and give simple answer don't be confused while giving an answer.

I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less

Interview Preparation Tips

Interview preparation tips for other job seekers - No update after assessment

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Alorica

View all

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Grammar, audio, some live chats scenario

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you mean by customer according to you?
  • Ans. 

    A customer is an individual or organization that purchases goods or services from a business.

    • A customer is the reason why a business exists

    • They are the ones who pay for the products or services

    • Their satisfaction is crucial for the success of the business

    • They can be individuals or organizations

    • Examples: A person buying a coffee from a cafe, a company purchasing software from a vendor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Alorica is good if you have good connections n relationship with the higher because Favouritism n politics. Well not suggested for this company because they plays with employees experience n life. No appreciation, no goodies, no function no event not good working environment. They don't think they employees as their companion but a robot who does only what they said n there is no standard operating procedure

Customer experience Specialist Interview Questions asked at other Companies

Q1. What do you mean by customer according to you?
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 19 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Regarding the Monitoring Application ,Ticketing tools and Graphics graffana

Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2021

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Stability
  • Q2. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - HR and operations team would check for stability

Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Deals with grammatical questions, hearing and listening skills

Round 2 - Assignment 

Assessment with grammar

Round 3 - HR 

(1 Question)

  • Q1. Previous experience with the companies worked

Interview Preparation Tips

Interview preparation tips for other job seekers - To be sure on what you do on the assessment

Alorica Interview FAQs

How many rounds are there in Alorica interview?
Alorica interview process usually has 2-3 rounds. The most common rounds in the Alorica interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Alorica interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, Customer Service, international bpo, Communication Skills and customer support.
What are the top questions asked in Alorica interview?

Some of the top questions asked at the Alorica interview -

  1. Which type Scheduler you used in AD...read more
  2. What do you mean by customer according to y...read more
  3. How do you perform sql query optimizatio...read more
How long is the Alorica interview process?

The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.

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Alorica Interview Process

based on 64 interviews

Interview experience

3.8
  
Good
View more
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Alorica Reviews and Ratings

based on 621 reviews

3.1/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

3.0

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 621 Reviews and Ratings
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Mohali

5-7 Yrs

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Bangalore / Bengaluru

1-7 Yrs

₹ 3.8-4 LPA

HR.HR.HR.Associate

Bangalore / Bengaluru

0-5 Yrs

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