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Alorica Interview Questions, Process, and Tips

Updated 10 Feb 2025

Top Alorica Interview Questions and Answers

View all 13 questions

Alorica Interview Experiences

Popular Designations

70 interviews found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work in BPO
  • Q2. What do you know about our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak proper English and answer every question confidently.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Interview Questions & Answers

user image Anonymous

posted on 9 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Share details of your previous job.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tel me about your self About previous job
  • Q2. ( Nothing much the interview round are very simple and a communication is required )

Interview Preparation Tips

Interview preparation tips for other job seekers - A good company to work and they offer great salary with lot of incentives and even the process is easy and simple

Interview Questions & Answers

user image

posted on 14 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Whay you want join BPO?
  • Ans. 

    I want to join BPO because I enjoy helping customers and providing excellent service.

    • I have a passion for customer service and enjoy interacting with people.

    • I have strong communication skills and can effectively handle customer inquiries and complaints.

    • I am a problem solver and enjoy finding solutions to customer issues.

    • I am motivated by the opportunity to make a positive impact on customer satisfaction.

    • I have previous...

  • Answered by AI
  • Q2. What are customer service?
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make informed decisions, and resolving issues.

    • Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

    • Examples of cus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and give simple answer don't be confused while giving an answer.

I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less

Interview Preparation Tips

Interview preparation tips for other job seekers - No update after assessment

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Alorica interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Support Executive

 (6)

 Customer Care Executive

 (6)

 Non Voice Customer Care Executive

 (2)

 Team Manager

 (2)

 Customer Service Representative

 (2)

 Technical Lead

 (1)

 Senior Analyst

 (1)

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Grammar, audio, some live chats scenario

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you mean by customer according to you?
  • Ans. 

    A customer is an individual or organization that purchases goods or services from a business.

    • A customer is the reason why a business exists

    • They are the ones who pay for the products or services

    • Their satisfaction is crucial for the success of the business

    • They can be individuals or organizations

    • Examples: A person buying a coffee from a cafe, a company purchasing software from a vendor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Alorica is good if you have good connections n relationship with the higher because Favouritism n politics. Well not suggested for this company because they plays with employees experience n life. No appreciation, no goodies, no function no event not good working environment. They don't think they employees as their companion but a robot who does only what they said n there is no standard operating procedure

Customer experience Specialist Interview Questions asked at other Companies

Q1. What do you mean by customer according to you?
View answer (2)

Get interview-ready with Top Alorica Interview Questions

Interview Questions & Answers

user image Anonymous

posted on 19 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Regarding the Monitoring Application ,Ticketing tools and Graphics graffana

Jobs at Alorica

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Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2021

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Stability
  • Q2. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - HR and operations team would check for stability

Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Deals with grammatical questions, hearing and listening skills

Round 2 - Assignment 

Assessment with grammar

Round 3 - HR 

(1 Question)

  • Q1. Previous experience with the companies worked

Interview Preparation Tips

Interview preparation tips for other job seekers - To be sure on what you do on the assessment

Team Manager Interview Questions & Answers

user image Anonymous

posted on 14 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am an experienced team manager with a strong track record of leading successful teams and achieving goals.

    • Experienced team manager

    • Proven track record of leading successful teams

    • Goal-oriented and results-driven

    • Strong communication and interpersonal skills

    • Ability to motivate and inspire team members

    • Effective problem-solving and decision-making abilities

  • Answered by AI
  • Q2. What was your last package

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show them that you're ready

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)

Interview Questions & Answers

user image Anonymous

posted on 11 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Join organisation for betterment future.

Alorica Interview FAQs

How many rounds are there in Alorica interview?
Alorica interview process usually has 2-3 rounds. The most common rounds in the Alorica interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Alorica interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, Customer Service, international bpo, Communication Skills and customer support.
What are the top questions asked in Alorica interview?

Some of the top questions asked at the Alorica interview -

  1. Which type Scheduler you used in AD...read more
  2. What do you mean by customer according to y...read more
  3. How do you perform sql query optimizatio...read more
How long is the Alorica interview process?

The duration of Alorica interview process can vary, but typically it takes about less than 2 weeks to complete.

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Alorica Interview Process

based on 62 interviews

Interview experience

3.8
  
Good
View more
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Alorica Reviews and Ratings

based on 596 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.1

Salary

2.9

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 596 Reviews and Ratings
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