Alorica CSR Executive Interview Questions and Answers

Q1. Self Introduction, Why BPO industry, flexible for night shifts,
Ans. While introduction, please do not tell that you are born and bought from Bangalore, rather can say born and raised from Bangalore, Incase if the HR askes for your hobbies, if you are telling that you reading books, before that ensure that you had read some books, otherwise please avoid, Next, if the HR is telling regarding the positions that are open for, don't ask if its voice or non voice, because for both posit...read more
Answered Anonymously
Add your answer

Prepare for language test, like grammar, then aptitude questions, essay writing,

Q1. Again self introduction, for freshers, probably you may be asked to speak on topic to check your thought flow, pronouction, sentence making, grammar. Again for experience, you need to briefly explain the...read more
Add your answer

Q1. Introduction, last job experience Tell me something about e commerce
Add your answer
Q2. Last salary, how long you are looking for job
Add your answer
Q3. What is your salary expectation
Add your answer

Q1. About your home town
Add your answer
Q2. About yesterday, why you want to join are company, why you left last job
Add your answer

Q1. Versatile test with 3-4 sections
Add your answer
Q2. Reading and listening
Add your answer
Q3. Speaking to check the pronunciation and vocabulary
Add your answer

Technical questions with MCQ to check technical knowledge

Q1. Explain about yourself
Add your answer
Q2. How long do you plan to stay in foundever
Add your answer

Q1. About qualification
Add your answer
Q2. What do you in free time
Ans. 
In my free time, I enjoy reading books, practicing yoga, and volunteering at local charities.
• Reading books helps me relax and expand my knowledge on various topics

• Practicing yoga helps me stay physically and mentally healthy

• Volunteering at local charities allows me to give back to the community and make a positive impact
Answered by AI
Add your answer

I completed my assessment test with a score of 72 therefore they didn't selected me because their requirements were 75, However the assessment test is moderate if you have clear voice and accent you will score good and has a very good learning opportunity.

Q1. Tell me about yourself .
Add your answer
Q2. Why do you want to work with us.
Add your answer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced CSR Executive with a passion for helping others and making a positive impact in the community.
• Over 5 years of experience in customer service and relationship management

• Strong communication and problem-solving skills

• Proven track record of meeting and exceeding customer satisfaction goals

• Passionate about giving back to the community through volunteer work

• Proficient in CRM software and dat
Answered by AI
Add your answer
Q2. Reading passage english to hindi translation
Add your answer

Q1. Typing Speed test
Add your answer
Q2. Vercent test by vercent app
Add your answer

General knowledge questions

Q1. 1 introduction part 2 how was your yesterday
Add your answer
Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...read more
Add your answer

Q1. What do you understand about e-commerce
Add your answer
Q2. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

• Good customer service can lead to custo
Answered by AI
Add your answer