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Alorica
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I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 4 interview rounds.
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
posted on 18 Nov 2020
I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
posted on 10 Jun 2021
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.
Understand your product: Know the features, benefits, and unique selling points of what you're selling.
Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.
Communicate persuasively: Clearly articulate how your p...
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
It was on maths and insurance
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
Customer Support Executive
176
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
Customer Service Executive
152
salaries
| ₹2 L/yr - ₹4.3 L/yr |
Team Manager
140
salaries
| ₹3.8 L/yr - ₹8 L/yr |
Customer Service Associate
55
salaries
| ₹2.3 L/yr - ₹4 L/yr |
Customer Care Executive
50
salaries
| ₹2.3 L/yr - ₹4 L/yr |
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