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Filter reviews by Teleperformance Kolkata Reviews
Overall Rating
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reviews
What employees say about Teleperformance?
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Workplace insights
Work from office
76% employees reported
Rotational Shift
69% employees reported
Flexible timing
57% employees reported
No travel
69% employees reported
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Gender based rating
Rated by Women
486 reviews
Rated by Men
960 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Care Executive interview
Q1. Introduction Explain something in English What is customer care or customer ... read more
asked in
Customer Service Executive interview
Q2. Q.9 what do you know about BPO or teleperformance?
Get interview-ready with top interview questions
View all 537 questions
asked in
Customer Service Associate interview
Q3. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Support Executive interview
Q4. If customer is angry how can you make him understand
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskb ... read more
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People also ask about Teleperformance's Kolkata office
Is Teleperformance's Kolkata office a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 1.5k employee reviews, it's clear that most employees have an average experience working at Teleperformance's Kolkata office.
Salary holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does Teleperformance's Kolkata office pay their employees well?
According to AmbitionBox reviews, Teleperformance's Kolkata office employees rate their salary and benefits at 3.0 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's Kolkata office salaries
here
and to read reviews specifically about salary and benefits at Teleperformance's Kolkata office,
click here
.
How is the work culture at Teleperformance's Kolkata office?
Work culture at Teleperformance's Kolkata office is rated 2.8 out of 5 by 1.5k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance's Kolkata office,
click here
.
How is the job security at Teleperformance's Kolkata office?
Based on 1.5k reviews on AmbitionBox, Teleperformance's Kolkata office employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance's Kolkata office. To read reviews about job security at Teleperformance's Kolkata office,
click here
.
Is work from home available at Teleperformance's Kolkata office?
According to 291 AmbitionBox reviews, Teleperformance's Kolkata office does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
How do I get a job at Teleperformance's Kolkata office?
To get a job at Teleperformance's Kolkata office, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Reviews by Locations
- Teleperformance Gurgaon / Gurugram Reviews
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- Teleperformance Mohali Reviews
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- Teleperformance Chennai Reviews
- Teleperformance Hyderabad / Secunderabad Reviews
- Teleperformance Bangalore / Bengaluru Reviews
- Teleperformance Thane Reviews
- Show more
Teleperformance Kolkata Reviews by Designations
- Teleperformance Customer Service Associate Kolkata Reviews
- Teleperformance Customer Service Executive Kolkata Reviews
- Teleperformance Customer Care Executive Kolkata Reviews
- Teleperformance C.S.A Kolkata Reviews
- Teleperformance Customer Support Associate Kolkata Reviews
- Teleperformance Team Lead Operations Kolkata Reviews
- Show more
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- Teleperformance Kolkata Reviews
|
Customer Service Associate
1.2k
salaries
|  ₹0.9 L/yr - ₹5.2 L/yr |
|
Customer Service Executive
712
salaries
| ₹1 L/yr - ₹6.4 L/yr |
|
Customer Care Executive
591
salaries
| ₹1 L/yr - ₹6.6 L/yr |
|
Team Lead
246
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Customer Support Executive
242
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Office cab/shuttle
24 total
responses
Free meal
2 total
responses
International/On-site exposure
1 total
response
Health insurance
22 total
responses
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