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Teleperformance
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Filter reviews by Teleperformance Customer Support Associate Kolkata Reviews
Overall Rating
based on 48
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
91% employees reported
Rotational Shift
74% employees reported
Flexible timing
57% employees reported
No travel
79% employees reported
View more detailed insights
Gender based rating
Rated by Women
14 reviews
Rated by Men
29 reviews
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in Teleperformance Customer Support Associate Kolkata Reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Support Associate interview
Q1. What do you know about social media?
asked in
Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more
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Teleperformance.
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People also ask about Teleperformance, Kolkata Customer Support Associates
Is Teleperformance, Kolkata a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 48 employee reviews, it's clear that most customer support associates have a below average experience working at Teleperformance, Kolkata.
Salary holds the highest rating at 2.9, while company culture is rated the lowest amongst all factors at 2.3.
Read reviews about
salary
and
company culture
on AmbitionBox.
Does Teleperformance, Kolkata pay their Customer Support Associates well?
According to AmbitionBox reviews, Teleperformance, Kolkata customer support associates rate their salary and benefits at 2.9 out of 5, based on 48 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Kolkata's customer support associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for customer support associates,
click here
.
How is the work culture at Teleperformance, Kolkata for Customer Support Associates?
Work culture at Teleperformance, Kolkata for customer support associates is rated 2.3 out of 5 by 48 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance, Kolkata for customer support associates,
click here
.
How is the job security at Teleperformance, Kolkata for Customer Support Associates?
Based on 48 reviews on AmbitionBox, Teleperformance, Kolkata's customer support associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata. To read reviews about job security at Teleperformance, Kolkata for customer support associates,
click here
.
Is work from home available to Customer Support Associates at Teleperformance, Kolkata?
According to 11 AmbitionBox reviews, Teleperformance, Kolkata does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement.
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Teleperformance Customer Support Associate Reviews by Locations
- Teleperformance Customer Support Associate Bangalore / Bengaluru Reviews
- Teleperformance Customer Support Associate Gurgaon / Gurugram Reviews
- Teleperformance Customer Support Associate Chennai Reviews
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- Show more
Teleperformance Kolkata Reviews by Designations
- Teleperformance Customer Service Associate Kolkata Reviews
- Teleperformance Customer Service Executive Kolkata Reviews
- Teleperformance Customer Care Executive Kolkata Reviews
- Teleperformance C.S.A Kolkata Reviews
- Teleperformance Team Lead Operations Kolkata Reviews
- Teleperformance Team Lead Kolkata Reviews
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Teleperformance Customer Support Associate
Salaries in Kolkata
based on 158 salaries
₹1.2
L/yr - ₹4
L/yr
At
par with the average Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
Retirement benefits
0 total
responses
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