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Teleperformance Customer Service Associate Interview Questions, Process, and Tips
Updated
20 Nov 2024
Top Teleperformance Customer Service Associate Interview Questions and Answers
- Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
- Q2. What is the important part of appology to the customer?
- Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
125 Teleperformance Customer Service Associate Interview Experiences
354 questions found
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Anonymous
I applied via Referral and was interviewed in Jun 2021.
3 Interview Rounds
Interview Questions
- Q1. What is the work of customer service?
View Answers (2)
- Q2. What thing have to maintain over the call?
Add Answer
- Q3. What is the crucial thing as customer service you should takecare?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - just be confident. dont hesitate. maintain fluency level.
Interview Questions
- Q1. About interview
Add Answer
- Q2. It's good but took lot of time for the next round and for results and work is also not good or bad it's ok with the work I think so their was no promotions in t...read more
Add Answer
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Basic details about urself Add Answer
- Q2. Last job what was ur designation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident whenever you are giving for interview
I applied via Approached by Company
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Here you have to go through versant test and score above 60 to qualify
Interview Preparation Tips
Interview preparation tips for other job seekers - It doesn't matter if you are a fresher or experienced this organisation is perfect and employee friendly as well
Teleperformance interview questions for designations
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (3 Questions)
- Q1. What are your strengths and weaknesses? Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Its hard to get a job so try hard
meharaj jaffer
I applied via Naukri.com and was interviewed in Jun 2021.
3 Interview Rounds
Interview Questions
- Q1. They asked abt tell me about your self?
Add Answer
- Q2. How you handle angry customers?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be clear and be calm and answer accurately.
I applied via Walk-in and was interviewed in Dec 2020.
8 Interview Rounds
Interview Questions
- Q1. What is the meaning of yr name and why is the meaning of yr name
View Answers (21)
- Q2. Why is this yr name why should we hire you wr have a lot optins?!
View Answers (7)
- Q3. How to make maggi?
View Answers (4)
- Q4. Act dumb we are smarter.
View Answers (4)
- Q5. What is methi in English.
View Answers (6)
- Q6. What is bartan in English.
View Answers (3)
- Q7. Don't be too confident.
View Answers (4)
- Q8. We know better then you!
View Answers (4)
Interview Preparation Tips
Interview preparation tips for other job seekers - Never go there. The interview process will ruin yr adulthood it takes at least 8 round to give you the reason that you are not selected. It will take 9am-6pm for the whole interview process. You can't move for lunch also because they can call you anytime for another round then you'll have to wait for an hour.
I applied via Naukri.com
3 Interview Rounds
Interview Questions
- Q1. About yourself, communication skills, technical questions
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and honest.
I applied via Recruitment Consultant and was interviewed in Jun 2021.
4 Interview Rounds
Interview Questions
- Q1. Why we should hire you ?
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidence and be you !
I applied via Walk-in and was interviewed in Jun 2021.
1 Interview Round
Interview Questions
- Q1. Experience is matter or communication is matter in BPO or KPO?
View Answers (1)
- Q2. International prcoess is more important to improve our skills?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just say what is in your mind related to the question, and think normally, like you are talking to your friends in English and explain the things in English and professional manner, beacause they only check your communication skills and patience level and you are able to handle the customers or not, if customers angry or facing any problem.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Communication Skills, voice process, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Associate interview?
Some of the top questions asked at the Teleperformance Customer Service Associate interview -
How long is the Teleperformance Customer Service Associate interview process?
The duration of Teleperformance Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Process at Teleperformance Customer Service Associate
based on 22 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 98 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
32%
23%
17%
10%
1%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
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At
par with the average Customer Service Associate Salary in India
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Teleperformance Customer Service Associate Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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