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Teleperformance Customer Service Associate Interview Questions, Process, and Tips
Top Teleperformance Customer Service Associate Interview Questions and Answers
- Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
- Q2. What is the important part of appology to the customer?
- Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
Teleperformance Customer Service Associate Interview Experiences
127 interviews found
Interview Questionnaire
4 Questions
- Q1. Iam eagerly waiting for your interview cal i am showing very interesting to do in your company
- Q2. What is the interview process like in teleperfoemance
- Q3. Can you be hired again
- Q4. When the interview wil be closed
Interview Preparation Tips
Anonymous
I applied via Referral and was interviewed in Aug 2021. There were 4 interview rounds.
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
- Q7. Why BPO, you could choose some other field
English grammar, mathematics
(1 Question)
- Q1. Same as First round questions, Ex : why Bpo? Family background, They will check for how many years yu are ready to work.
(1 Question)
- Q1. I prefer not to share it
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is the work of customer service?
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Answering customer inquiries and resolving complaints
Providing product information and recommendations
Processing orders and returns
Maintaining customer records and databases
Ensuring customer satisfaction and loyalty
Collaborating with other departments to improve customer experience
- Q2. What thing have to maintain over the call?
- Q3. What is the crucial thing as customer service you should takecare?
Interview Preparation Tips
What people are saying about Teleperformance
Selected
I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic details about urself
- Q2. Last job what was ur designation
Interview Preparation Tips
Teleperformance interview questions for designations
Interview Questionnaire
2 Questions
- Q1. About interview
- Q2. It's good but took lot of time for the next round and for results and work is also not good or bad it's ok with the work I think so their was no promotions in this but good for freshers
Get interview-ready with Top Teleperformance Interview Questions
I applied via Approached by Company
Here you have to go through versant test and score above 60 to qualify
Interview Preparation Tips
Customer Service Associate Jobs at Teleperformance
(3 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. They asked abt tell me about your self?
- Q2. How you handle angry customers?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2020. There were 8 interview rounds.
Interview Questionnaire
8 Questions
- Q1. What is the meaning of yr name and why is the meaning of yr name
- Q2. Why is this yr name why should we hire you wr have a lot optins?!
- Q3. How to make maggi?
- Q4. Act dumb we are smarter.
- Q5. What is methi in English.
- Ans.
Methi is the Hindi name for fenugreek, a herb commonly used in Indian cuisine.
Fenugreek is used as a spice in Indian curries and as a flavoring in teas and supplements.
It has a slightly bitter taste and a strong aroma.
Fenugreek seeds are also used in traditional medicine to treat various ailments.
It is rich in vitamins and minerals, and has been shown to have potential health benefits such as reducing inflammation and
- Q6. What is bartan in English.
- Q7. Don't be too confident.
- Q8. We know better then you!
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. About yourself, communication skills, technical questions
Interview Preparation Tips
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance Customer Service Associate interview -
The duration of Teleperformance Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Teleperformance Customer Service Associate Interview Process
based on 93 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
Customer Service Associate Interview Questions from Similar Companies
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Teleperformance Customer Service Associate Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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