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Teleperformance Customer Service Associate Interview Questions, Process, and Tips
Top Teleperformance Customer Service Associate Interview Questions and Answers
- Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
- Q2. What is the important part of appology to the customer?
- Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
Teleperformance Customer Service Associate Interview Experiences
128 interviews found
Anonymous
I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. First round was to introduce myself
- Q2. Related to the job role
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Sell me the any one product of bank
- Ans.
Our credit card offers cashback rewards on every purchase, making it a smart choice for everyday spending.
Earn 1% cashback on all purchases
No annual fee
Flexible redemption options
Accepted at millions of locations worldwide
Interview Preparation Tips
your experience doesn't matter for the hr your voice vocabulary is the main role in contact center be preper all the best for you guys
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What you know about customer service
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers
It involves effective communication, problem-solving, and empathy
Customer service can be provided through various channels such as phone, email, chat, or in-person
Examples of good customer service include resolving issues promptly, bein...
- Q2. Why you choose BPO sector
- Q3. A certain conditions and told to answer
Interview Preparation Tips
What people are saying about Teleperformance
Interview Questionnaire
1 Question
- Q1. Related to post and process which you are going to give interview about
Teleperformance interview questions for designations
I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. 1. Tell me about your self?
- Q2. Why you want to do sales job?
- Q3. What are your strengths and weakness?
- Q4. What skills required for sales?
- Q5. What is your future plan?
- Q6. Are you ready to work under pressure?
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me something
Interview Preparation Tips
Customer Service Associate Jobs at Teleperformance
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Q2. Why should hair you
- Q3. What was the weather yesterday and today
Interview Questionnaire
1 Question
- Q1. Self introduction & random questions about hometown, social media etc
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What should I hire you
- Q2. Do you have any experience
- Q3. What are you hobbies
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell me something unique about you
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance Customer Service Associate interview -
The duration of Teleperformance Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
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Teleperformance Customer Service Associate Interview Process
based on 95 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
Customer Service Associate Interview Questions from Similar Companies
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Teleperformance Customer Service Associate Reviews and Ratings
based on 1.9k reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.4 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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