Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Customer Service Associate Interview Questions, Process, and Tips
Updated
20 Nov 2024
Top Teleperformance Customer Service Associate Interview Questions and Answers
- Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
- Q2. What is the important part of appology to the customer?
- Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
125 Teleperformance Customer Service Associate Interview Experiences
354 questions found
Sort by:
Popular
Anonymous
I applied via Naukri.com and was interviewed in Apr 2021.
1 Interview Round
Interview Questions
- Q1. 1. Tell me about your self?
Add Answer
- Q2. Why you want to do sales job?
Add Answer
- Q3. What are your strengths and weakness?
Add Answer
- Q4. What skills required for sales?
Add Answer
- Q5. What is your future plan?
Add Answer
- Q6. Are you ready to work under pressure?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just answer confidently.
Interview Questions
- Q1. Related to post and process which you are going to give interview about
Add Answer
Get interview-ready with top interview questions
I applied via Referral and was interviewed in Apr 2021.
1 Interview Round
Interview Questions
- Q1. What you know about customer service
View Answers (1)
- Q2. Why you choose BPO sector
Add Answer
- Q3. A certain conditions and told to answer
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just relax and talk like your talking with your teacher in polite way thats all and be confident during call interview and research something about company before call and some post your applying
Interview Questions
- Q1. Self introduction & random questions about hometown, social media etc
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy to crack,
Teleperformance interview questions for designations
Interview Questions
- Q1. Tell me about your self
View Answers (13)
- Q2. Why should hair you
View Answers (5)
- Q3. What was the weather yesterday and today
View Answers (1)
I applied via Walk-in and was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. What should I hire you
Add Answer
- Q2. Do you have any experience
Add Answer
- Q3. What are you hobbies
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Too simple interview process
I applied via Newspaper Ad and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Question about ur self Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Service Associate interview:
- Customer Service
I applied via Walk-in and was interviewed before Dec 2020.
1 Interview Round
Interview Questions
- Q1. What was your last salary?
Add Answer
- Q2. Why do you want join this job?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very easy clear interview round
I applied via Walk-in and was interviewed in Jan 2021.
4 Interview Rounds
Interview Questions
- Q1. Introduction and communication skills
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be nervous don't feel shy
Dont feel worried
Dont feel worried
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
Ask anonymously on communities.
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Communication Skills, voice process, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Associate interview?
Some of the top questions asked at the Teleperformance Customer Service Associate interview -
How long is the Teleperformance Customer Service Associate interview process?
The duration of Teleperformance Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Process at Teleperformance Customer Service Associate
based on 22 interviews in last 1 year
3 Interview rounds
- HR Round 1
- HR Round 2
- One-on-one Round
View more
People are getting interviews through
based on 98 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
32%
23%
17%
10%
1%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Customer Service Associate Salary in India
View more details
Teleperformance Customer Service Associate Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
Explore more salaries
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Customer Service Associate Interview Questions
Share an Interview