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Teleperformance Customer Service Associate Interview Questions, Process, and Tips
Updated
20 Nov 2024
Top Teleperformance Customer Service Associate Interview Questions and Answers
- Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
- Q2. What is the important part of appology to the customer?
- Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
125 Teleperformance Customer Service Associate Interview Experiences
354 questions found
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paramjit kaur
I applied via Recruitment Consulltant and was interviewed before May 2021.
1 Interview Round
1
HR Round (5 Questions)
- Q1. About my self like my name, residing, hobbies and soo on Add Answer
- Q2. Given me a general topic exactly i dont remember the title Add Answer
- Q3. Ask question whether u would be able to join immediately, As job location not belongs to my hometown hence ask how u ll going to manage Add Answer
- Q4. Whatever question he ask i have given the proper answer Add Answer
- Q5. Previous job leaving reason also asked by him Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while speaking to any management staff from the organization
Anonymous
I applied via Recruitment Consultant and was interviewed in Oct 2021.
1 Interview Round
Interview Questions
- Q1. Self introduction
Add Answer
- Q2. Sales knowledge
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident be ethusastic
Get interview-ready with top interview questions
Interview Questions
- Q1. Introduction?,why u want to join this orgnisation?,company information?,if candidated are experiance ask about previous job n salary designation.process informa...read more
Add Answer
I applied via Walk-in and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. How you commute
Add Answer
- Q2. I can reallocate myself
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident and don't hesitate
Teleperformance interview questions for designations
I applied via Naukri.com and was interviewed in Jan 2021.
3 Interview Rounds
Interview Questions
- Q1. Why do we select u
Add Answer
- Q2. Why Bpo industry.
Add Answer
- Q3. For how long you will be with us
Add Answer
- Q4. How good is your communication skills.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be Positive,Think before u Speak,and listen Well.
1
Personal Interview Round (1 Question)
- Q1. Views on vaccination process in India Add Answer
I applied via Naukri.com and was interviewed in Dec 2020.
7 Interview Rounds
Interview Questions
- Q1. What is customer service?
View Answers (1)
- Q2. What is bpo?
View Answers (1)
- Q3. Why do you want to work in Teleperformance?
Add Answer
- Q4. Why do you want this job?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be confident. Never hesitate to speak.
I applied via Indeed and was interviewed in Feb 2021.
3 Interview Rounds
Interview Questions
- Q1. First round was to introduce myself
Add Answer
- Q2. Related to the job role
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - There was 1 round which was introduction round conducted by them and 2nd was assesment test.
I applied via Recruitment Consultant and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. Sell me the any one product of bank
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident in yourself the way are your voice tone should be soft and bold
your experience doesn't matter for the hr your voice vocabulary is the main role in contact center be preper all the best for you guys
your experience doesn't matter for the hr your voice vocabulary is the main role in contact center be preper all the best for you guys
I applied via Referral and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Tell me something
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident in interview
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Communication Skills, voice process, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Associate interview?
Some of the top questions asked at the Teleperformance Customer Service Associate interview -
How long is the Teleperformance Customer Service Associate interview process?
The duration of Teleperformance Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
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Interview Questions for Popular Designations
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- Show more
Interview Process at Teleperformance Customer Service Associate
based on 22 interviews in last 1 year
3 Interview rounds
- HR Round
- One-on-one Round 1
- One-on-one Round 2
View more
People are getting interviews through
based on 98 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
32%
23%
17%
10%
1%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
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Teleperformance Customer Service Associate Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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