Teleperformance Customer Service Associate Interview Questions, Process, and Tips

Q1. Tell me about Yourself
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Q2. What is your daily routine?
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Q3. How you clebrated your last birthday or last trip?
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Q4. Speak for 2 min about Jaipur? (Random topic)
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Basic grammer test, in which you have give 15 correct out of 20

Q1. Round 1- Repeat what system is saying
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Q2. Answer basic question like What is opp. of Hot
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Q3. Rearrange the jumbled sentence
Ans. 
The jumbled sentence needs to be rearranged.
• Identify the subject, verb, and object in the sentence

• Rearrange the words in the correct order

• Check for grammar and punctuation
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Q1. What is your Expected Salary
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Q2. How much time will you be in this company
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Q3. Can you mange Rotational Shift?
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Q4. Arranged a Mock Call with HR
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Q1. 1.on your hobby 2.last movie you watched 3.Globalization 4.Flobal Warming 5.Poverty 6.Time Management 7.Child labour/marriage 8.Locality 9.Women Empowerment
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Q1. Customer Mock call in hindi or english
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It is called Versant test. You will be examined regarding your understanding of English and proper application of grammar. Quite easy on the go and any pupil of 8th-10th standard who has a clear understanding of English and English Grammar, can easily pass this test.

Q1. The HR will be asking regarding your location in order to know if the job, if you’re chosen for night shift, can provide you with a cab for pickup/drop. You will also be asked if you’re comfortable with ni...read more
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Q2. The HR will also be asking about your future, if you’d like to continue studying further or wish to continue with the job only.
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Q3. You’ll be asked about your views about where you want to see yourself in the next 2-3 years.
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Q1. Tell me something about your
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Q2. HR gave Topic and had to explain that for about 5min
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Q1. Why do you leave your last job?
Ans. I wanted to find something more challenging where I could develop new skills and to improve my english speaking.
Answered by Rica jane Saquibal
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Q2. What is Customer Service?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.
• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

• Customer service can be provided through various channels such as phone, email, chat,...read more
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Q1. Basic questions like your education
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Q2. And they check your communication
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Q3. Great listening skill should be there
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Q4. And you have to be confident
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Q5. They might you your weakness
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Q6. They would ask you strength
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Q7. They will give a topic to talk on
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Q8. They might ask you about previous company or experience if you have worked
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Q9. Why do you want to join our company they will ask this type of questions
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Q10. They will ask you to relocate or ask to work in stress
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Q11. In Every situation situation you have to say yes
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