Teleperformance Customer Service Associate Interview Questions, Process, and Tips

Topic Genderal News Of business benifits in over all india

Q1. Ask the Question for about world news
Add your answer
Q2. About dream, and goal , postivie and negative
Add your answer

Q1. What is my availability to work ?
Ans. 
My availability to work will be 8 hours from Monday to Friday.
Answered Anonymously
Add your answer
Q2. When will I be joining ?
Ans. 
I will be joining from 1 December or if there would be any such requirements to company prior to that I will join before the date . Also, I will be ready to accept any change with respect to availability and adjustments.
Answered Anonymously
Add your answer

It was all about Google Certification Course .

Q1. What they expected is fast internet service availability?
Ans. 
Yes, I will be having fast internet services if once job get confirmed.
Answered Anonymously
Add your answer
Q2. What additional requirements was to have quite room environment .
Ans. 
A quiet room environment is necessary for better focus and concentration during customer service interactions.
• Eliminate background noise such as loud music or conversations

• Use noise-cancelling headphones if needed

• Ensure proper soundproofing in the room

• Avoid distractions like TV or pets in the room
Answered by AI
Add your answer

Q1. Do I have fast speed internet service with cable C ?
Ans. 
I'm sorry, but I do not have access to information about your internet service provider.
• I do not have access to personal information about your internet service provider.

• Please contact your internet service provider directly for information about your internet service plan.

• I can provide general customer service support, but I do not have specific details about your internet service.
Answered by AI
Add your answer
Q2. Do I have quite room environment?
Add your answer

Q1. Tell me about yourself.
Ans. To explain about myself clearly. Name Permanent living Currently living Qualification details Skills Hobbies Likes Dislikes And whatever you can explain in English
Answered Anonymously
Add your answer

Q1. How did you know about this organization (Teleperformance)
Ans. I explained about how did I know about it Friend Official website Job application WhatsApp Facebook Instagram Walk in You can explain whatever you preferred.
Answered Anonymously
Add your answer

It's a CBT Test (Computer Based Test)
Reasoning MCQs
English MCQs and Typings
PDT (Personality Development Test) MCQs
Versant Test (Vocal and Hearing)

Q1. Self intro. Experience.
Add your answer

English grammar, puzzle

Q1. Communication skills
Add your answer
Q2. English grammatically mistake
Add your answer

Q1. Self introduction
Add your answer
Q2. Make myself Better
Add your answer
Q3. Be prepare to speak on a random topic for 5 mins
Add your answer
Q4. Be in good dressing
Add your answer
Q5. Be self confidence
Add your answer

Typing Test and some grammer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer service associate with a passion for helping others.
• I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

• I am highly skilled in handling customer inquiries, resolving complaints, and providing exceptional service.

• I am proficient in using customer service software and have a strong ability to multitask and pr...read more
Answered by AI
Add your answer
Q2. Where you find yourself in a yeay
Ans. 
In a year, I see myself excelling in my role as a Customer Service Associate and taking on additional responsibilities.
• Continuing to provide excellent customer service

• Developing strong relationships with customers

• Taking on leadership roles within the customer service team

• Identifying and implementing process improvements

• Continuing to learn and grow in my role
Answered by AI
Add your answer