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Teleperformance
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I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
Process planning refers to the methodical approach of determining the best possible way to manufacture a product or deliver a service by considering various aspects such as resources, timelines, and methodologies involved in production or execution.
Implemented a new chemical process to increase efficiency and reduce waste.
Researched and analyzed current process to identify areas for improvement
Designed and tested new process using simulation software
Collaborated with production team to implement changes and monitor results
Achieved 20% increase in production output and 15% reduction in waste
Continuously monitored and optimized process for further improvements
I utilize a combination of project management tools and communication strategies to effectively manage my team and projects.
I prioritize tasks based on deadlines and importance
I regularly communicate with team members to ensure everyone is on the same page
I use project management software such as Trello or Asana to track progress and assign tasks
I adapt my management style to fit the needs and preferences of individual
I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
Good communication, problem-solving skills, technical expertise, and dedication to safety would be beneficial for the company.
Strong technical expertise to effectively maintain electrical systems
Excellent problem-solving skills to troubleshoot and resolve issues efficiently
Good communication skills to collaborate with team members and provide updates on maintenance tasks
Dedication to safety protocols to ensure a safe w...
I applied via Company Website and was interviewed in Nov 2024. There were 3 interview rounds.
The group discussion is the we work with team and the team (Group). The discussion is the company group had the meeting an they think what they do on next and etc....
Teleperformance is a global outsourcing company specializing in customer experience management.
Global outsourcing company
Specializes in customer experience management
Provides services such as customer support, technical support, sales, etc.
Passion for problem-solving and interest in software development drove me to choose this job.
Passion for problem-solving
Interest in software development
Opportunity to learn and grow in the field
Yes, I am very interested in doing work as a Junior Software Programmer.
I am passionate about coding and problem-solving
I enjoy learning new technologies and improving my skills
I have completed relevant courses or certifications in software development
No, I have not worked at Teleperformance before.
I have not worked at Teleperformance in the past.
My previous work experience does not include Teleperformance.
I am a new candidate for this position and have not worked at Teleperformance.
Yes, I am happy with this job because I enjoy coding and problem-solving.
I enjoy coding and problem-solving
I appreciate the opportunities for growth and learning in this role
I have a positive relationship with my team and enjoy collaborating on projects
What people are saying about Teleperformance
Teleperformance interview questions for popular designations
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
Get interview-ready with Top Teleperformance Interview Questions
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
BPO is the practice of contracting specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve
I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.
I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...
I am looking for a competitive salary that reflects my experience and skills in customer care.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo
Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.
Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...
I was interviewed in Jan 2025.
I applied via AmbitionBox and was interviewed in Dec 2024. There were 2 interview rounds.
An aptitude test is beneficial for assessing knowledge.
I applied via Recruitment Consulltant
I have 5 years of experience in this job.
5 years of experience in a similar role
Managed a team of 10 employees
Implemented new strategies to improve team performance
Some of the top questions asked at the Teleperformance interview -
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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Rating in categories
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