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Fusion CX Customer Care Associate Interview Questions and Answers

Updated 29 Jun 2024

Fusion CX Customer Care Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Personality test for sale
  • Q2. Talking skills test
Round 2 - HR 

(2 Questions)

  • Q1. Introduction your self
  • Q2. About experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Sale experience
  • Q2. Computer basic knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. My self
  • Q2. What is your qualification
  • Q3. Are you fresher or experience
  • Q4. If you are experienced
  • Q5. So tell me about your experience on which profile
  • Q6. Why old job left
  • Q7. What is the reason came on this company
  • Q8. Are you satisfied 24*7 shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Its so simple, when you go for the interview so please refresh your mind and be confidently go for the interview. Please go through the job description throughly word by word and recheck your resume to ensure that you are a best fit for the position.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 10 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your project?
  • Q2. What is the Latest embedded systems?
  • Ans. 

    The latest embedded systems are focused on IoT, AI, and machine learning.

    • Embedded systems are becoming more connected to the internet of things (IoT)

    • AI and machine learning are being integrated into embedded systems for improved performance

    • Low-power consumption and high-performance processors are being developed for embedded systems

    • Examples include Amazon Echo, Nest Thermostat, and Fitbit

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and review your full resume.. All the questions were asked in your resume only..

Skills evaluated in this interview

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me About yourself
  • Q2. Why do you want join Genpact
  • Q3. Which are three Golden Rules
  • Ans. 

    Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.

    • Do unto others as you would have them do unto you - treat others the way you want to be treated

    • Love your neighbor as yourself - show kindness and compassion to those around you

    • Honor your father and mother - respect and appreciate your parents and their guidance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - While give interview just be natural and give simple and short answers

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic questions about qualifications,life and all
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,be transparent,ask for your doubts and questions,have basic knowledge of the job, company,skill etc, English

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. Why do you want to join tech Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - you should answer confidentionaly .

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based upon your previous jobs and resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Better prepare well with the content that has provided in the resume

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell about urslf
  • Ans. 

    I am a highly motivated individual with a passion for learning and a strong work ethic.

    • I have a Bachelor's degree in Computer Science from XYZ University.

    • I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.

    • I am proficient in several programming languages, including Java, Python, and C++.

    • I am a quick learner and enjoy taking on new c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication
Contribute & help others!
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Fusion CX Interview FAQs

How many rounds are there in Fusion CX Customer Care Associate interview?
Fusion CX interview process usually has 3 rounds. The most common rounds in the Fusion CX interview process are One-on-one Round and HR.
How to prepare for Fusion CX Customer Care Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Cold Calling, Customer Experience Management, Debt Collection, Home Loans and Recruitment.
What are the top questions asked in Fusion CX Customer Care Associate interview?

Some of the top questions asked at the Fusion CX Customer Care Associate interview -

  1. Personality test for s...read more
  2. Computer basic knowle...read more
  3. Sale experie...read more

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Fusion CX Customer Care Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Fusion CX Customer Care Associate Salary
based on 77 salaries
₹0.9 L/yr - ₹2.5 L/yr
42% less than the average Customer Care Associate Salary in India
View more details

Fusion CX Customer Care Associate Reviews and Ratings

based on 24 reviews

3.2/5

Rating in categories

2.4

Skill development

2.8

Work-life balance

2.4

Salary

2.3

Job security

2.9

Company culture

2.1

Promotions

2.6

Work satisfaction

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