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Fusion CX Customer Care Associate Interview Questions and Answers
Updated
29 Jun 2024
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Personality test for sale Add Answer
- Q2. Talking skills test Add Answer
2
HR Round (2 Questions)
- Q1. Introduction your self Add Answer
- Q2. About experience Add Answer
3
One-on-one Round (2 Questions)
- Q1. Sale experience Add Answer
- Q2. Computer basic knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Customer Care Associate Jobs at Fusion CX
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Poor
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Referral and was interviewed in Sep 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction Add Answer
3
Aptitude Test Round
Aptitude questions/English test
4
One-on-one Round (1 Question)
- Q1. With team leader. They'll ask about your past experience and JD Add Answer
5
One-on-one Round (1 Question)
- Q1. Final round was with the manager Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Manager was rude
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. How can you handeling the customer View Answers (2)
- Q2. Where do u see after 5years? Add Answer
- Q3. To grow more in my past life & want tp be a good positions Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Job Fair and was interviewed in Sep 2023.
1 Interview Round
1
Self introduce Round (5 Questions)
- Q1. What's your strength and weakness Add Answer
- Q2. About the company structure Add Answer
- Q3. About the company Add Answer
- Q4. Turnover for last one year Add Answer
- Q5. Some interesting questions Add Answer
Interview Preparation Tips
Topics to prepare for Adecco Group Customer Care Executive interview:
- About the company and turnover
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via LinkedIn and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
They send you a link to take an aptitude test.. after that they will send you your result.
3
Coding Test Round
Ther were 3 other after behavior test , there were 3 games .. math, puzzle and a memory test game
Interview Preparation Tips
Interview preparation tips for other job seekers - Just make sure you look at camera not your screen .
Fusion CX Interview FAQs
How many rounds are there in Fusion CX Customer Care Associate interview?
Fusion CX interview process usually has 3 rounds. The most common rounds in the Fusion CX interview process are One-on-one Round and HR.
How to prepare for Fusion CX Customer Care Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Attrition Management, Bolt, Capsules, Fmea and SAP Finance.
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Interview Questions from Similar Companies
42%
less
than the average Customer Care Associate Salary in India
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Fusion CX Customer Care Associate Reviews and Ratings
based on 24 reviews
Rating in categories
|
Customer Care Executive
368
salaries
|  ₹0.7 L/yr - ₹3.2 L/yr |
|
Team Lead
199
salaries
| ₹1 L/yr - ₹6.1 L/yr |
|
Quality Analyst
195
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Customer Service Associate
190
salaries
| ₹0.9 L/yr - ₹2.3 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹3 L/yr |
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