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Adecco Group Customer Care Executive Interview Questions and Answers

Updated 10 Oct 2023

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Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Oct 2023

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2023.

1 Interview Round

1

Self introduce Round (5 Questions)

  • Q1. What's your strength and weakness
  • Q2. About the company structure
  • Q3. About the company
  • Q4. Turnover for last one year
  • Q5. Some interesting questions

Interview Preparation Tips

Topics to prepare for Adecco Group Customer Care Executive interview:
  • About the company and turnover
Interview preparation tips for other job seekers - Now a days all are asking about the recommendations.... There are not at seeing the our talent

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 -
Result
 Not Selected

I applied via Job Portal and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about matrimony
  • Q2. What is customer service
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. How can you handeling the customer
  • Q2. Where do u see after 5years?
  • Q3. To grow more in my past life & want tp be a good positions
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Do you have desktop or laptop? Are you familiar with system? Do you have broadband connection? Are you comfortable with rotational shift and week of?
3

One-on-one Round (3 Questions)

  • Q1. Why we will hire you?
  • Q2. Language fluency test, are you familiar with system? Typing test .
  • Q3. Are you comfortable to solve customer queries over email or phone?

Interview Preparation Tips

Topics to prepare for Fusion CX Customer Care Executive interview:
  • MS Office
  • Internet
  • Decision making
Interview preparation tips for other job seekers - Have to type something be ready for that, have to fast in computer system, quick responsive.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your fluency in English
3

HR Round (1 Question)

  • Q1. Talk about on any Topic in english
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is bpo How to handle work

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My experience was really awesome, I'd like to suggest there're nothing to get fear. 75 % they see your confident level, thereafter they check your grip over whatsoever you're relating while the interview.

I applied via Apna Jobs and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me something about your self. Tell me something about your family,your previous job😊why u leave ur previous job, what's your previous CTC,and also qualifi...read more
3

HR Round (1 Question)

  • Q1. Basically job regarding information and salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Actually interview is not matter.
Matter is that what's your capabilities to confidence.and it's not matter answer is wrong or ri8 .
But confidencially.
Gd luck 🤞 everyone 🙂
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction
3

HR Round (2 Questions)

  • Q1. Why do you want to join
  • Q2. They will check your Hindi and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy just if you know little but proper English they will hire you
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Recruitment Consulltant and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. What are your goals and how you are trying to reach them?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be your self
Don't afraid to give answer whether it's wrong

Adecco Group Interview FAQs

How many rounds are there in Adecco Group Customer Care Executive interview?
Adecco Group interview process usually has 2 rounds. The most common rounds in the Adecco Group interview process are Resume Shortlist.

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Adecco Group Customer Care Executive Salary
based on 6 salaries
₹2.2 L/yr - ₹3.1 L/yr
7% more than the average Customer Care Executive Salary in India
View more details

Adecco Group Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

4.9

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.9

Promotions/Appraisal

5.0

Work Satisfaction

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