Adecco Group FOS Executive Interview Questions and Answers

General knowledge question

Q1. Manager interview
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Q2. Releated finance question
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Q3. Personal question
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Q1. Tell me about youeself
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I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries, complaints, and escalations

• I am proficient in using CRM systems and other customer service tools

• I have a proven track record of improving customer satisfaction ratings

• I am a strong communicator and pr
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Q1. Explain the End to End process of the sales life cycle
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The sales life cycle involves prospecting, qualifying leads, presenting offers, closing deals, and providing post-sales support.
• Prospecting: Identifying potential customers and gathering information about their needs.

• Qualifying leads: Determining if the prospect is a good fit for the product or service.

• Presenting offers: Demonstrating how the product or service meets the prospect's needs.

• Closing deals: Finalizing the s...read more
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Q1. How can you handeling the customer
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Handling customers involves active listening, empathy, problem-solving, and effective communication.
• Listen actively to understand the customer's concerns

• Show empathy and understanding towards the customer's situation

• Offer solutions or alternatives to resolve the issue

• Communicate clearly and effectively to ensure the customer's needs are met

• Follow up to ensure customer satisfaction
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Q2. Where do u see after 5years?
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Q3. To grow more in my past life & want tp be a good positions
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Q1. Technical round to put excel question.
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Q2. One on one round to about your previous organisation
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Q1. Curranty ware do you work, want to join Nielsen.
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Previous role details, projects handled, skills like handling a team, problem solving skills.

Q1. 45 min interview detailed HR round, complet work experience project's handled in previous roles.
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Q1. About previous job role
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Maths, verbal ability, comprehension

Q1. 5 years experience
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I have 5 years of experience in HR, including recruitment, employee relations, and performance management.
• Recruitment experience includes sourcing candidates, conducting interviews, and making job offers.

• Employee relations experience involves resolving conflicts, conducting investigations, and implementing policies.

• Performance management experience includes setting goals, conducting evaluations, and providing feedback.

• ...read more
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