FOS Executive

FOS Executive Interview Questions and Answers

Updated 3 Jun 2024

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Q1. can u recover company amount with pressure from customer

Ans.

Recovering company amount with customer pressure is not a recommended approach.

Pressuring customers can damage the company's reputation and lead to legal issues.
It's better to try to resolve the issue through negotiation or legal means.
If the customer is unwilling to pay, it may be necessary to write off the debt and move on.
Preventive measures like credit checks and clear payment terms can help avoid such situations.

Ans.

To grow a company in the market, focus on market research, customer needs, competitive analysis, marketing strategies, and innovation.

Conduct thorough market research to understand customer needs and preferences.
Perform competitive analysis to identify strengths, weaknesses, opportunities, and threats.
Develop targeted marketing strategies to reach potential customers and increase brand awareness.
Invest in innovation to stay ahead of competitors and meet evolving market demand...read more

FOS Executive Interview Questions and Answers for Freshers

Ans.

Meesho is represented as a reliable and customer-centric platform that offers high-quality products at affordable prices.

Ans.

I am a highly qualified and experienced professional who can provide convenience to merchants through my expertise and skills.

Qualifications: MBA in Marketing, Certified Fintech Professional
Experience: 10+ years in sales and marketing, 5+ years in fintech industry
Convenience to merchant: By offering personalized solutions, optimizing processes, and providing excellent customer service
Example: Implementing a new POS system to streamline transactions and improve efficiency

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Ans.

Crops commonly grown in the locality, crop loan, MLR, and SLR are important factors in the agricultural sector.

Common crops grown in the locality include wheat, rice, maize, and sugarcane.
Crop loans are financial assistance provided to farmers for agricultural activities.
MLR (Minimum Lending Rate) is the minimum interest rate that a bank can offer on loans.
SLR (Statutory Liquidity Ratio) is the minimum percentage of deposits that a bank has to maintain in the form of liquid c...read more

Ans.

Listen actively, empathize, ask open-ended questions, provide solutions, follow up.

Listen actively to understand the customer's needs and concerns.
Empathize with the customer to show that you care about their situation.
Ask open-ended questions to gather more information and show interest in helping.
Provide solutions or options to address the customer's issues or requests.
Follow up with the customer to ensure their satisfaction and build a long-term relationship.

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Ans.

To grow a business, focus on customer satisfaction, innovation, marketing, and strategic partnerships.

Invest in customer satisfaction to retain existing customers and attract new ones.
Encourage innovation to stay ahead of competitors and meet evolving customer needs.
Implement effective marketing strategies to reach a wider audience and increase brand visibility.
Form strategic partnerships to access new markets, resources, and expertise.
Continuously analyze market trends and a...read more