Upload Button Icon Add office photos

TransUnion

Compare button icon Compare button icon Compare

Filter interviews by

TransUnion Customer Care Executive Interview Questions and Answers

Updated 7 Oct 2024

TransUnion Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Online assessment that you have to do before the actual interview

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Why did you leave your past job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. All about agile
  • Q2. Scrum ceremonies
  • Q3. SDLC process and other processes
  • Q4. Documentation and Testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and need good knowledge to get in

Interview Questionnaire 

1 Question

  • Q1. Basic plsql concepts trigger inDexes for cursor loop

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for concepts well

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. It was discussion on how to you did your project.and gave some scenario

Interview Preparation Tips

Interview preparation tips for other job seekers - Initially the time decided as 11 am,when i joined the interviewer told he has some urgent call.so he will call e at 3 pm in same link.
I was ok, because i need job,then he called a t 3 pm and he did not even bothered to say thanks,and asked the question and he just rejected i do not what was the issue.i said all the answer.
i have taken interview of many candidate we need to look the attitude of candidate and his willing to achieve success and how he will deliver good result to organization.

The interviewer should think that they also gained knowledge because somebody gave them opportunity.

Interview Questionnaire 

1 Question

  • Q1. Exam was conducted on programmes. 10 questions were asked

Interview Questionnaire 

1 Question

  • Q1. Interview round was good, they just ask me about the basics of testing and BA concepts.

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you approach a problem

Interview Preparation Tips

Interview preparation tips for other job seekers - just keep calm. It went good as expected.

Interview Questionnaire 

3 Questions

  • Q1. Technically discussed about my previous roles and domain
  • Q2. HR got selected me once cleared Technically
  • Q3. Also HR Selected me once agreed package

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume shortlisted based on my previous experience

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. They will check your communication for this customer support role. There may be 1-2 rounds.

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to networking
Round 3 - One-on-one 

(1 Question)

  • Q1. Networking related question
Round 4 - HR 

(1 Question)

  • Q1. Why we do choose this Role

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good for customer supportive role

TransUnion Interview FAQs

How many rounds are there in TransUnion Customer Care Executive interview?
TransUnion interview process usually has 2 rounds. The most common rounds in the TransUnion interview process are Assignment and HR.

Tell us how to improve this page.

TransUnion Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Synechron Interview Questions
3.5
 • 365 Interviews
Movate Interview Questions
3.3
 • 260 Interviews
Globant Interview Questions
3.8
 • 175 Interviews
SS&C TECHNOLOGIES Interview Questions
3.3
 • 171 Interviews
ThoughtWorks Interview Questions
3.9
 • 147 Interviews
Sopra Steria Interview Questions
3.8
 • 128 Interviews
Luxoft Interview Questions
3.7
 • 124 Interviews
TEKsystems Interview Questions
3.3
 • 117 Interviews
View all

Fast track your campus placements

View all
Analyst
230 salaries
unlock blur

₹5 L/yr - ₹14 L/yr

Senior Analyst
222 salaries
unlock blur

₹7.5 L/yr - ₹25.7 L/yr

Developer
169 salaries
unlock blur

₹7.4 L/yr - ₹25.3 L/yr

Developer Associate
156 salaries
unlock blur

₹5.5 L/yr - ₹14.2 L/yr

Consultant
120 salaries
unlock blur

₹10 L/yr - ₹37.3 L/yr

Explore more salaries
Compare TransUnion with

Synechron

3.5
Compare

Movate

3.3
Compare

Sopra Steria

3.8
Compare

SS&C TECHNOLOGIES

3.3
Compare
Did you find this page helpful?
Yes No
write
Share an Interview